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Scenarios don't work

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Andrei7272, Jun 24, 2019.

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  1. Andrei7272

    Andrei7272
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    Only free roam works the other types like (scenarios, light run etc.) don't. If I enter scenarios it just loads forever and nothing happens and if I press escape it takes me to the main menu. Clearing cache doesn't work as well it makes me delete the cache files manually.
     
    #1 Andrei7272, Jun 24, 2019
    Last edited: Jun 24, 2019
  2. Nadeox1

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    Replicate the issue and give me a Support ID, so that I can check your game logs:
    Support ID
     
  3. Andrei7272

    Andrei7272
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    This is the ID: 54741
     
  4. Nadeox1

    Nadeox1
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    I don't any mentions of scenarios in your logs.
    Are you sure you replicate the issue before getting a Support ID?
    It's needed, or it won't be in the logs we receive.


    Although in one logs there are several errors coming from some mod.
    So in any case, I'd advice you to check with all mods disabled.
     
  5. Andrei7272

    Andrei7272
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    I have retried and this is the new code: 54747
     
  6. Nadeox1

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    This does not sound normal.
    Can you please take screenshot of that, so we can see better what's happening?
    In particular the 'it makes me delete the cache files manually' part.

    Also, scenarios/time-trials/etc. were working before?
    If yes, when they stopped working more or less?

    Did you already tried wiping the entire 'Documents/BeamNG.drive' folder?
    If not, give it a shot (you may want to backup the mods first, don't put them back for now)
     
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  7. Andrei7272

    Andrei7272
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    Scenarios/time-trials/etc. were working ok in the last update. And yes I have tried wiping entire 'Documents/BeamNG.drive' folder.
     

    Attached Files:

    • 2019-06-252.png
  8. Nadeox1

    Nadeox1
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    There must be something wrong in your installation, as your game logs says different things.
    Do you have multiple instances of the game installed, perhaps using the same folder?

    I'd be suggesting you to go directly for a clean installation, as this would clear up any issue with your installation.
    https://wiki.beamng.com/BeamNG_FAQ#How_do_I_perform_a_clean_reinstall.3F
    Follow the steps above, carefully and without skipping anything.
    Make particular attention at manually deleting the BeamNG.drive folders, as explained in the steps.
     
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  9. Andrei7272

    Andrei7272
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    I still have the problem even though I followed the steps above, carefully and without skipping anything.
    --- Post updated ---
    If I verify the integrity of the game it gives me this message: -unknown/deleted : 1 file
    This is from the log "settings\default.postfxpreset.cs: unknown/deleted"
     
  10. Nadeox1

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    Yes, that's not important.

    Do you still have the same error when trying to 'Clear Cache'?
    That's pretty much related to what you are having.

    If yes, please try checking this:
    https://www.beamng.com/threads/game-just-stopped-working.61843/#post-1013585
    Find that registry key, and delete it.

    Also please report here the full path of where the game is installed, and the full path of the mods folder please, to make sure they coincide with what I'm seeing in the logs.
     
  11. Andrei7272

    Andrei7272
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    Thank you very much, the link from above helped me a lot and I was able to solve my problem.:):):)
     
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  12. Nadeox1

    Nadeox1
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    Good to know, we also identified the issue, which is your location of the 'User Folder'.

    You had:
    Game Folder - E:\Andrei\Games\steamapps\common\beamng.drive\
    User Folder - E:\Andrei\

    The issue is that your User Folder was not put inside it's own specific folder (for example E:\Andrei\BeamNG.drive).
    So your User Folder was the entire 'Andrei' folder, which also included the Game Folder.
    This is a corner case, and apparently it does not work fine.

    For future reference, always choose a specific folder for the User Folder, to avoid potential issues.
     
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