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NVIDIA crash

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Daniel Abad, Mar 15, 2021.

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  1. Daniel Abad

    Daniel Abad
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    So yes, I have been trying to fix this for a month
    I switched my laptop to a way better one but when I start beamngdrive, the main menu doesnt even load, it crashes and displays this message: GPU stopped responding.
    It gets fixed if I install older drivers, but I also have another simulator (x-plane 11) that requires the latest drivers. what can i do?
     

    Attached Files:

    • upload_2021-3-15_13-31-51.png
    #1 Daniel Abad, Mar 15, 2021
  2. Fluffy Panda

    Fluffy Panda
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    #2 Fluffy Panda, Mar 15, 2021
  3. Daniel Abad

    Daniel Abad
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    alright, here it is:
    --- Post updated ---
    Sorry, it took longer than I expected
    Support ID: 96932
     
    #3 Daniel Abad, Mar 15, 2021
  4. Fluffy Panda

    Fluffy Panda
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    Try to update your drivers to the latest version. The current latest version is: 461.40

    If the issue persists, please follow these instructions and make sure that your antivirus and similar software is not blocking the game by mistake: https://documentation.beamng.com/support/compatibility.html
     
    #4 Fluffy Panda, Mar 15, 2021
  5. Daniel Abad

    Daniel Abad
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    I already have latest drivers installed, the issue only comes up with the latest drivers. Also, the latest drivers arent 461.40, they are 461.71
    I already checked that site, didn't solve the problem.
     
    #5 Daniel Abad, Mar 15, 2021
  6. Fluffy Panda

    Fluffy Panda
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    Please try choosing a different location for your Userfolder.

    To do so, use the Launcher > Manage Userfolder > Change Location, and then selecting a different folder that does not require special permissions (for example C:\BeamNG.drive)
     
    #6 Fluffy Panda, Mar 15, 2021
  7. Daniel Abad

    Daniel Abad
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    i had beamng drive installed in my D hard drive. does that have anything to do? i will try installing it in C:
    --- Post updated ---
    nope, didn't work. any other solution?
     
    #7 Daniel Abad, Mar 15, 2021
  8. Daniel Abad

    Daniel Abad
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    Any other ideas?
     
    #8 Daniel Abad, Mar 16, 2021
  9. Fluffy Panda

    Fluffy Panda
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    Please share your Support ID again.
     
    #9 Fluffy Panda, Mar 16, 2021
  10. Daniel Abad

    Daniel Abad
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    97052
     
    #10 Daniel Abad, Mar 17, 2021
  11. Fluffy Panda

    Fluffy Panda
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    Open your Task Manager (ctrl+shift+ESC)

    Check Active Processes and Startup.

    If you see following processes, please disable them:

    - SVLoadSense
    - SS2UILauncher.exe
    - SS2Svc32.exe
    - SS2Svc64.exe
    - nhAsusPhoebusUILauncher.exe

    If the issue persists, please disable Nahimic app.

    These files are audio drivers pre-installed by the manufacturer.
     
    #11 Fluffy Panda, Mar 17, 2021
  12. default0.0player

    default0.0player
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    I second this, I had a problem a year ago and I have to use non-Nahimic audio driver in order to play BeamNG.
     
    #12 default0.0player, Mar 17, 2021
  13. Daniel Abad

    Daniel Abad
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    thank you, no, none of those processes are running. I also can't find Nahimic app.
     
    #13 Daniel Abad, Mar 17, 2021
  14. default0.0player

    default0.0player
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    How about using old driver and ask questions on the x-plane forum instead.
     
    #14 default0.0player, Mar 17, 2021
  15. Daniel Abad

    Daniel Abad
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    xplane 11 is supposed to not run with older drivers, i cant do that, there is nothing wrong with xplane 11
     
    #15 Daniel Abad, Mar 17, 2021
  16. Daniel Abad

    Daniel Abad
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    so... anything new?
     
    #16 Daniel Abad, Mar 20, 2021
  17. Fluffy Panda

    Fluffy Panda
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    According to your logs you have it. There might be also NahimicMSI
     
    #17 Fluffy Panda, Mar 22, 2021
  18. Daniel Abad

    Daniel Abad
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    ill try to find it and uninstall it, thank you very much
     
    #18 Daniel Abad, Mar 22, 2021
  19. Daniel Abad

    Daniel Abad
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    that program isn't in my computer... i don't know why it was in the log...
     
    #19 Daniel Abad, Apr 5, 2021
  20. Fluffy Panda

    Fluffy Panda
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    You have it. Try to check your Audio drivers.
     
    #20 Fluffy Panda, Apr 5, 2021
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