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[Website Bug] Accessing wiki.beamng.com IP blocks me for 6 hours

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Derpitron, Dec 16, 2022.

  1. Derpitron

    Derpitron
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    Joined:
    Jun 25, 2017
    Messages:
    252
    Upon visiting any page in the wiki.beamng.com subdomain, I am unable to access any pages on *.beamng.com for at least 6 hours.



    The page simply refuses to load.

    This persists across device restarts, browser restarts, and even different devices using the same Wi-Fi network. I have triggered this bug on my PC, and the bug persists even on my mobile device on the same network. I've observed this bug occuring for the past 3 weeks at least.

    However, this bug does NOT occur when I access wiki.beamng.com from my mobile device using my Mobile Data (Airtel Telecom, India).

    Web Browser: Google Chrome 108.0.5359.125​
    ISP: Reliance Jio (India)
     
    #1 Derpitron, Dec 16, 2022
    • Agree Agree x 1
  2. Car_Killer

    Car_Killer
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    QA / Mod Support
    BeamNG Team

    Joined:
    Sep 24, 2013
    Messages:
    1,664
    We have fixed the issue. Thanks for the report.
     
    #2 Car_Killer, Dec 19, 2022
    • Like Like x 1
  3. Derpitron

    Derpitron
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    Joined:
    Jun 25, 2017
    Messages:
    252
    Thank you for this! If I may ask, what was the technical issue?
     
    #3 Derpitron, Dec 19, 2022
    Last edited: Dec 20, 2022
  4. Derpitron

    Derpitron
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    Joined:
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    Messages:
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    This issue still persists.
     
    #4 Derpitron, Dec 20, 2022
  5. Agent_Y

    Agent_Y
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    Jbeam/QA support
    BeamNG Team

    Joined:
    Jul 10, 2020
    Messages:
    10,508
    For me it doesn't
     
    #5 Agent_Y, Dec 20, 2022
    • Agree Agree x 3
  6. a plane guy

    a plane guy
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    Joined:
    Mar 14, 2021
    Messages:
    4,380
    Can confirm
    99A63DB9-A609-46F0-B63F-2F6F23F67279.png
     
    #6 a plane guy, Dec 20, 2022
  7. Derpitron

    Derpitron
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    Joined:
    Jun 25, 2017
    Messages:
    252
    Issue seems to be fixed for me now.
    --- Post updated ---
    It seems to be occuring for me yet again. Every few hours it goes from fixed to buggy
     
    #7 Derpitron, Dec 20, 2022
    • Like Like x 1
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