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Tried fixing my crash error, got worse :/

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by GamerZero, Feb 1, 2019.

  1. GamerZero

    GamerZero
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    Joined:
    Feb 10, 2017
    Messages:
    13
    Now does not only my game crash after loading, but now it doesn't even load anymore. :/ It crashes during the loading screen, even though my PC does handle it because I had tons of hours on it in the past. In the same PC. Got vr_city from Nadeox1 again, opened it in the lowest graphic settings, and it simply doesn't load. It gets all the way normally to the Spawning Player section, and after a few seconds it crashes. The problem is, I can't get a Support ID since I can't replicate anything in the game since I can't even open it. Any tips to fix this?
     
  2. Nadeox1

    Nadeox1
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    Spinning Cube
    BeamNG Team

    Joined:
    Aug 5, 2012
    Messages:
    14,697
  3. GamerZero

    GamerZero
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    Joined:
    Feb 10, 2017
    Messages:
    13
    Just tried opening the game normally, as I always did, but it won't even load anymore. It's simply closing with no messages before getting finished loading.

    Also I can't get a Support ID since I can't replicate anything in the game cause it doesn't open. :/
     
  4. Nadeox1

    Nadeox1
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    Spinning Cube
    BeamNG Team

    Joined:
    Aug 5, 2012
    Messages:
    14,697
    The game goes like this more or less:
    You launch the game > Game's launcher appears > You press Play > The game appears, you select the level and so on

    You say that you cannot get the launcher to appear.
    But you also say that the game freezes at the loading screen.

    I need to understand which one is the current issue:
    1. When you launch the game, nothing happens? (ie. no launcher)
    2. Or if you launch the game, it opens directly without the launcher and then it gets stuck at the loading screen?

    If the first:
    Your issue is more likely caused by a broken installation, or something blocking the game.
    Try these in this order:
    1. https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335&
    2. https://wiki.beamng.com/BeamNG_FAQ#How_do_I_perform_a_clean_reinstall.3F
    And if it persists, please then check possible programs messing/blocking the game:
    1. Check your antivirus (and anything similar carefully)
    2. Check this list carefully: https://wiki.beamng.com/Incompatible_Third_Party_Software


    If the second, specify that please.
     
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