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Repository not working since 0.14 update

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Specht77, Mar 21, 2019.

  1. Specht77

    Specht77
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    Joined:
    Jan 16, 2013
    Messages:
    88
    So, since the 0.14 update where the game crashed with online features turned ON, my game still can't connect to the repository, I tried using BeamNG's integrity verification, Steam's integrity verification, deactivating all mods, and still, my repository screen just stays like this:

    BeamNGrepo.png


    My "game-settings-cloud.ini" has "onlineFeatures = true"


    Any ideas?
     
  2. Nadeox1

    Nadeox1
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    Spinning Cube
    BeamNG Team

    Joined:
    Aug 5, 2012
    Messages:
    14,683
    Move out all your mods and check again.
    Possible a broken / seriously corrupted mod is bringing down the thing.
     
  3. Specht77

    Specht77
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    Joined:
    Jan 16, 2013
    Messages:
    88
    I tried moving all mods inside the "mods" folder to another folder, and for my surprise, when starting the game, the Repository button had nothing written on it:

    beamNGmenu.png


    Clicking on it, show the same screen posted on the first message above

    I then went on steam and uninstalled beamNG, after uninstalling I went to my Documents folder and manually removed the whole beamNG.drive folder there

    After everything removed, I then downloaded a fresh beamNG from BeamNG, installing in a different Hard Drive from where it was previously installed

    And shockingly, the Repository button is still blank, and the "Connection to the server could not be established" message still shows...
     
  4. thomatoes50

    thomatoes50
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    BeamNG Team

    Joined:
    Jan 31, 2013
    Messages:
    722
    In order to know what is happening we need more information about your config

    follow the steps on this website https://supportid.beamng.com/
    directly to step 3 as you already did previous steps

    You need to get back to us with the Support ID that it will be displayed
     
  5. Specht77

    Specht77
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    Joined:
    Jan 16, 2013
    Messages:
    88

    Done:

    49696
     
  6. thomatoes50

    thomatoes50
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    BeamNG Team

    Joined:
    Jan 31, 2013
    Messages:
    722
    can you put this lua file in this directory game\lua\ge\extensions\core
    Try again and send a new support ticket

    Is there anything special about your network setup? (proxy, strict firewall ...)
     

    Attached Files:

  7. Specht77

    Specht77
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    Joined:
    Jan 16, 2013
    Messages:
    88
    Tried again with that online.lua and it worked

    Support ticket of it working: 49966

    I don't have anything special on my network setup, just a really bad internet provider (for example, I can't race online on Assetto Corsa since I changed to this provider, everytime I want to race, I need to tether 4G connection from my cellphone)
     
  8. thomatoes50

    thomatoes50
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    BeamNG Team

    Joined:
    Jan 31, 2013
    Messages:
    722
    the ingame repo doesn't weird ports, it's using an https server.
    Unless your provider is so unreliable that it's dropping so many packets, I don't see why it's failing randomly.

    Keep the online.lua file on your game and send a new support ticket as soon as it start failing again. (give it one minute on the main menu)
     
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