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My update on Steam is stuck at 99% for 2 days now.

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by justin428, Aug 2, 2016.

  1. justin428

    justin428
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    I've googled this and tried everything I can think of to fix this problem. Steam is stuck at 99%. What to do??
     
  2. Nadeox1

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  3. justin428

    justin428
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  4. justin428

    justin428
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    I'm sick of waiting for steams "tech support". Can I just download the game directly?
     
  5. SixSixSevenSeven

    SixSixSevenSeven
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    there is no mechanism to do that.
    THe issue here is with steam so they are sadly only ones that can help you
     
  6. justin428

    justin428
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    And they have no phone number, no email. All you can do is create a support ticket and get in line. This is worse than the DMV.
     
  7. Nadeox1

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    I'm sorry, but we cannot do much about it.
    It's a problem of the Steam software, not us.
    Only them can help you with that issue, it's not in our reach.


    Have you tried to just reinstall Steam completely maybe?
     
  8. justin428

    justin428
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    Yes I tried that. No improvement.
     
  9. Nadeox1

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    Nothing else we can do, you have to wait for the Steam Support to get back to you.

    Usually when it's a 99%, it's just unpacking the download.
    It may take a while, depending on your HDD.
     
  10. justin428

    justin428
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    I have a Samsung 850 Pro SSD. 4 days now. I've tried everything including reinstalling steam and verifying cache.
     
  11. justin428

    justin428
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    I'd just like to mention that today I got the game to work despite what Steam says about it being downloaded. Simply went to the directory and clicked on the exe file. Steam to reports its downloading and is at 99%. Steam, or Valve, did reply to me concerning support but after 2 replies they gave up and failed to reply to any other emails. So, working, but not sure how the next update will go.
     
  12. Nadeox1

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    When you reinstall Steam, I suggest to also check that its folder is completely gone.
    Sometimes some files are still around.

    And again,
    That's not a problem from the game side, but Steam.
    Next update shouldn't affect it at all. The thing would be if Steam would be able to detect a new update is out and download it.
     
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