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SOLVED I can't get away from this Vk error for 2 months.(0x00000001)

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Beam4324, May 8, 2024.

  1. Beam4324

    Beam4324
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    Joined:
    May 8, 2024
    Messages:
    4
    In regular DX11 it works very well, but
    The problem occurs in Vulkan mode (for VR)
    General Vulkan error: 0x00000001
    'Debug' Vulkan error: 0xc0000005
    I have reported this several times and it still hasn't been resolved.

    ------- I tried the following steps to solve this:
    (All work was done on the same PC)
    1. BeamNG reinstallation/integrity check
    2. Windows 11 in question (latest version available as of 23H2)
    3. Run BeamNG on another Windows 10 (22H2/19045.3803/cleanOS)
    The same error still persisted.

    ------- I run this in the PC environment below:
    upload_2024-5-8_8-54-42.png
    motherboard & CPU

    upload_2024-5-8_8-55-24.png
    Memory (RAM)

    upload_2024-5-8_8-59-0.png
    Graphic Card (GPU)

    Error details(Preview):
    (I can send more logs and dumps via contact email)

    BeamNG.drive 0.32.1.0 0x00000001(in General Vk mode)
    Windows Error Reporting:
    +++ WER0 +++:
    오류 버킷 2277337255467950941, 유형 4
    이벤트 이름: APPCRASH
    응답: 사용할 수 없음
    Cab ID: 0

    문제 서명:
    P1: BeamNG.drive.x64.exe
    P2: 0.32.1.0
    P3: 662625e0
    P4: VkLayer_khronos_validation.dll
    P5: 0.0.0.0
    P6: 64ee65de
    P7: c0000005
    P8: 0000000000ce3f3d
    P9:
    P10:

    첨부 파일:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER192B.tmp.dmp
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1A64.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1A94.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1A92.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1AB2.tmp.txt

    이 파일은 다음에서 사용할 수 있습니다.
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_BeamNG.drive.x64_cac5b684437a3f021bd593270b5f3c8c945e576_60456add_0e637491-xxxx

    분석 기호:
    해결 방법 재확인: 0
    보고서 ID: 2d8e0bc5-92cd-421b-xxxx-xxxx
    보고서 상태: 2684xxxx
    해시된 패킷: 8be945e97758ffcxxxx
    Cab Guid: 0
    +++ WER1 +++:
    오류 버킷 1235255770163407378, 유형 4
    이벤트 이름: APPCRASH
    응답: 사용할 수 없음
    Cab ID: 0
    upload_2024-5-8_9-2-12.png
    upload_2024-5-8_9-1-25.png



    I look forward to this being resolved

    dear.
    --- Post updated ---
    I forgot one thing.
    I forgot to write that among the methods I tried, I tried DDU.
    However, the site considers this post to be spam-like, so I cannot edit it.
    --- Post updated ---
    + No Mods
     
  2. Beam4324

    Beam4324
    Expand Collapse

    Joined:
    May 8, 2024
    Messages:
    4
    Code:
    EXCEPTION_RECORD:  (.exr -1)
    ExceptionAddress: 00007ffda75da04a (nvoglv64!vkGetInstanceProcAddr+0x00000000000a6efa)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: 0000000000000068
    Attempt to read from address 0000000000000068
    
    PROCESS_NAME:  BeamNG.drive.x64.exe
    
    READ_ADDRESS:  0000000000000068
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%p               0x%p                        .          %s              .
    
    EXCEPTION_CODE_STR:  c0000005
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  0000000000000068
    
    STACK_TEXT: 
    000000d5`75fec0c0 00007ffd`a75d9ffa     : 00000206`327e7420 000000d5`75fec300 00000000`00000000 000000d5`75fec160 : nvoglv64!vkGetInstanceProcAddr+0xa6efa
    000000d5`75fec100 00007ffd`b5cf24f3     : 000000d5`75fec1c0 000000d5`75fec1c0 000000d5`75fec300 00000000`00000000 : nvoglv64!vkGetInstanceProcAddr+0xa6eaa
    000000d5`75fec130 00007ffd`b5cd1c70     : 00000000`00000bb0 00007ff6`07e2f745 00000206`327e7470 000000d5`75fec300 : vulkan_1!vkResetEvent+0x43193
    000000d5`75fec1a0 00007ff6`08321d00     : 00007ff6`08c7a958 00000206`109d2760 00000206`65f48728 000000d5`75fec7d0 : vulkan_1!vkResetEvent+0x22910
    000000d5`75fec200 00007ff6`0831f73d     : 000000d5`75fec520 00000206`00000010 00000000`00000000 00007ff6`08be92e8 : BeamNG_drive_x64!imgui_KnobInt+0x77c20
    000000d5`75fec4e0 00007ff6`08320e36     : 00000000`00000003 000000d5`75fec6b0 00000000`00000000 00007ff6`0946db98 : BeamNG_drive_x64!imgui_KnobInt+0x7565d
    000000d5`75fec5b0 00007ff6`07b7c66b     : 00000206`65f485c0 00000000`00000000 000000d5`75fec9f0 00000000`00000000 : BeamNG_drive_x64!imgui_KnobInt+0x76d56
    000000d5`75fec9c0 00007ff6`07df7f30     : 00000206`32548140 00000206`4ed05ed0 000000d5`75fecb20 000000d5`75fecba8 : BeamNG_drive_x64!imgui_ImFontAtlas_SetTexID+0xaf98b
    000000d5`75feca20 00007ff6`07df86c7     : 00000206`4ea2b7e0 00000206`4cbd6330 00000206`4ed05ed0 00000206`4edb6488 : BeamNG_drive_x64!saveRGBABufferToFile+0xa62f0
    000000d5`75fecb60 00007ff6`07e5d79a     : 00000206`4ed05ed0 00000206`4edb6320 00007ff6`0946db98 00007ff6`0946db98 : BeamNG_drive_x64!saveRGBABufferToFile+0xa6a87
    000000d5`75fecbe0 00007ff6`07e63d59     : 00000000`00000014 00000206`109d1920 00000206`00000003 00000206`4ed97dd0 : BeamNG_drive_x64!saveRGBABufferToFile+0x10bb5a
    000000d5`75feccb0 00007ff6`07e64735     : 00007ff6`09475600 00000206`4ed97dd0 00000206`2f7095b0 00000206`4e40703c : BeamNG_drive_x64!saveRGBABufferToFile+0x112119
    000000d5`75fed380 00007ff6`07e670d1     : 00000206`109d1200 00007ff6`07e639c0 00000206`4ed97f08 00000206`2f7095b0 : BeamNG_drive_x64!saveRGBABufferToFile+0x112af5
    000000d5`75feda50 00007ff6`07e66947     : 00000206`793f4c70 000000d5`75fedb79 00000206`31dde9a0 00000000`00000000 : BeamNG_drive_x64!saveRGBABufferToFile+0x115491
    000000d5`75fedab0 00007ff6`07c6811b     : 00000206`48ddaa08 00000000`00000000 00000206`109d12a0 00000206`4e28ea30 : BeamNG_drive_x64!saveRGBABufferToFile+0x114d07
    000000d5`75fedae0 00007ff6`07c682f4     : 00000000`00000000 00000206`48ddaa30 00000206`793f4c70 00000206`4e549670 : BeamNG_drive_x64!imgui_ImGuiPayload_IsPreview+0x5791b
    000000d5`75fedbe0 00007ff6`07edb0a5     : 00000206`793f4c70 00000000`00000002 00000206`793f4c70 00000000`00000002 : BeamNG_drive_x64!imgui_ImGuiPayload_IsPreview+0x57af4
    000000d5`75fedc10 00007ff6`07edc501     : 0000058d`00000a00 00000206`793f4c70 00000206`30e59530 00000206`31cc3880 : BeamNG_drive_x64!saveRGBABufferToFile+0x189465
    000000d5`75fee2f0 00007ff6`07b97e4d     : 0000058d`00000000 00000206`79350180 00000000`0000074e 00000206`31cc3880 : BeamNG_drive_x64!saveRGBABufferToFile+0x18a8c1
    000000d5`75fee460 00007ff6`07b95ed7     : 00000206`32032f60 00000206`31d27660 00000206`ff141414 00000000`00000000 : BeamNG_drive_x64!imgui_ImFontAtlas_SetTexID+0xcb16d
    000000d5`75feec80 00007ff6`07bc6f18     : 00000206`6517f990 00000000`00000000 00000000`00000000 00000206`4e406750 : BeamNG_drive_x64!imgui_ImFontAtlas_SetTexID+0xc91f7
    000000d5`75feecb0 00007ff6`07be46ab     : 4474644c`4474644b 00000000`00000000 00000206`32544070 00000206`323d9540 : BeamNG_drive_x64!imgui_ImFontAtlas_SetTexID+0xfa238
    000000d5`75fef0b0 00007ff6`07be27ab     : 00000206`323d9540 00000206`4e406750 00000206`2f667570 00007ff6`07b61070 : BeamNG_drive_x64!imgui_ImFontAtlas_SetTexID+0x1179cb
    000000d5`75fef1a0 00007ff6`07b92461     : 00000206`323d9a18 00000206`2f688b70 00000206`2f688b70 00000206`3244a250 : BeamNG_drive_x64!imgui_ImFontAtlas_SetTexID+0x115acb
    000000d5`75fef1e0 00007ff6`079d778e     : 00000000`00000000 00000206`2f3588a8 00000206`31ad6180 00000206`3244a150 : BeamNG_drive_x64!imgui_ImFontAtlas_SetTexID+0xc5781
    000000d5`75fef210 00007ff6`07dcad8b     : 00000000`00000000 00000206`31c046e0 00000206`31ad6180 00000206`2f688b70 : BeamNG_drive_x64!fge_getDebugEnabled+0x61eee
    000000d5`75fef240 00007ff6`07dcf338     : 000000d5`75fef5b0 000000d5`75fef5b0 00000000`00000004 00000000`0000007f : BeamNG_drive_x64!saveRGBABufferToFile+0x7914b
    000000d5`75fef370 00007ff6`07dcf734     : 00000206`2d61b6dc 000000d5`75fef660 00000206`779d0f30 00000206`00000004 : BeamNG_drive_x64!saveRGBABufferToFile+0x7d6f8
    000000d5`75fef620 00007ff6`08bacb1a     : 00000000`00000000 00000000`0000000a 00000000`00000000 00000000`00000000 : BeamNG_drive_x64!saveRGBABufferToFile+0x7daf4
    000000d5`75fefc90 00007ffd`fb10257d     : 00000000`00000000 00000000`00000000 00000000`00000000 00007ffd`767e0000 : BeamNG_drive_x64!lsec_get_ssl_options+0x7f708a
    000000d5`75fefcd0 00007ffd`fc88aa48     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1d
    000000d5`75fefd00 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x28
    
    
    STACK_COMMAND:  ~0s; .ecxr ; kb
    
    SYMBOL_NAME:  nvoglv64+a6efa
    
    MODULE_NAME: nvoglv64
    
    IMAGE_NAME:  nvoglv64.dll
    
    FAILURE_BUCKET_ID:  NULL_CLASS_PTR_READ_c0000005_nvoglv64.dll!Unknown
    
    OSPLATFORM_TYPE:  x64
    
    OSNAME:  Windows 10
    
    IMAGE_VERSION:  31.0.15.5222
    
    FAILURE_ID_HASH:  {95a4f84b-090f-c0f4-e688-492e6a539e46}
    
    Followup:     MachineOwner
    --- Post updated ---
    + 'TM5' Memory test results showed no abnormalities.
    --- Post updated ---
    + I disabled the AMD iGPU option and uninstalled and reinstalled all drivers using DDU, but the problem still persists.
    --- Post updated ---
    ++ So far, I have created a separate Steam library on another drive and reinstalled Beam about 5 times, but it is still the same, even when I run the same game file through Boot Camp on another MacBook Pro (2019, Radeon). It was a freshly installed copy. At first, a suitable related error appeared with the MacBook's APU, but the 0x00000001 error occurred even after a brief error. Now, the MacBook keeps showing errors related to suitable... Anyway, there doesn't seem to be any sign of this being resolved anywhere. Perhaps this is a problem related to my Steam account?
    --- Post updated ---
    +++When running Vulkan in safe mode, it becomes unresponsive and when debugging in Visual Studio, '0x00007FFF0C2B3F3D (VkLayer_khronos_validation.dll) has an unhandled exception (in BeamNG.drive.x64.exe). It shows the message '0xC0000005: An access violation occurred while reading location 0x0000000000000014..'
    --- Post updated ---
    +++I thought this was a typical memory error, but as I said, I didn't see any memory issues with TM5 and I did it 3 times and nothing changed. My hardware has only been assembled for a few months and it has been running with no problems with several games for about 10 months. Honestly I'm a little confused... Is there any other way to solve this?
    --- Post updated ---
    참고로 이전 0.30? 버전 0.31에서는 Vulkan과 DX11 모두 문제가 없었습니다.
    --- Post updated ---
    For reference, the previous 0.30? There were no problems with both Vulkan and DX11 in version 0.31.
     
  3. Beam4324

    Beam4324
    Expand Collapse

    Joined:
    May 8, 2024
    Messages:
    4
    Oh my gosh, I *temporarily* solved this. First, I lowered the preliminary graphics settings in Settings and Graphics Settings from highest to lowest, and I was finally able to enter the main menu. This seems to be related to what has been reported by other users with similar PC performance to mine. So for those of you who have the same problem as me, try running with dx11 first, then lower the options to lowest and run vulkan again. good luck.
    --- Post updated ---
    +And I thought this had something to do with the game's graphics options, so I tried changing most of the graphics settings and found that the crash was related to the 'Shadows' option. Most options do not crash when you increase the quality, but increasing the Shadows option from 'None' to 'Partial' does cause a crash. Still, this option isn't as important, at least not to me. Because I just want to run BeamNG with Vulkan. I feel relieved.
    --- Post updated ---
    +(Edit)Obviously, the problem only occurred in the ‘Shadow’ option, but I don’t think that’s the case. After adjusting a few options and using the shadow option again, there is no conflict. I think this is an issue related to the device's performance and constant frame rate. I think there is a condition for this to occur related to the graphics settings.
     
    • Like Like x 1
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