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Half of my merory detected = game crash

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by amarchandt, Jun 25, 2016.

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  1. amarchandt

    amarchandt
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    So only half of my memory is detected in game and beam crash when i want to put the full screen or when i want to change car.

    Heeeeeeeeelp !

    PS : I have 2x4GB of RAM
     
    #1 amarchandt, Jun 25, 2016
  2. RobertGracie

    RobertGracie
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    Are you running a 32-bit version of Windows?
     
    #2 RobertGracie, Jun 25, 2016
  3. amarchandt

    amarchandt
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    Nope x64 Win 10
     
    #3 amarchandt, Jun 25, 2016
  4. RobertGracie

    RobertGracie
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    Okay in the Help section what does it say about your memory under performance
     
    #4 RobertGracie, Jun 25, 2016
  5. amarchandt

    amarchandt
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    Critical Not running 64 bits version : lavasoft web companion is installed pls uninstall
     
    #5 amarchandt, Jun 25, 2016
  6. MrAngry

    MrAngry
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    Are you sure you are running the 64-bit version of the game?
     
    #6 MrAngry, Jun 25, 2016
  7. amarchandt

    amarchandt
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    How can i know tell me please. I'm running on steam
     
    #7 amarchandt, Jun 25, 2016
  8. RobertGracie

    RobertGracie
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    First off uninstall lavasoft immediately that is poison so get it off and @SixSixSevenSeven I think its time you lend a hand here
     
    #8 RobertGracie, Jun 25, 2016
  9. VeyronEB

    VeyronEB
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    It tells you at the top of the BeamNG window.

    Like this
     
    #9 VeyronEB, Jun 25, 2016
    • Like Like x 1
  10. MrAngry

    MrAngry
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    #10 MrAngry, Jun 25, 2016
  11. amarchandt

    amarchandt
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    I'm so sorry but i don't know what is lavasoft is that in the game folders ?
    --- Post updated ---
    Thx mr angry !!!
     
    #11 amarchandt, Jun 25, 2016
  12. RobertGracie

    RobertGracie
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    Lavasoft is a really shitty piece of software that should be removed from your system ASAP....
     
    #12 RobertGracie, Jun 25, 2016
  13. MrAngry

    MrAngry
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    So it works now?
     
    #13 MrAngry, Jun 25, 2016
  14. amarchandt

    amarchandt
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    I don't know where to search the lavasoft files, Does I have to search in my whole computer ?
     
    #14 amarchandt, Jun 25, 2016
  15. RobertGracie

    RobertGracie
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    Lavasoft is somewhere buried in your Program files and its really a difficult SOB to find....
     
    #15 RobertGracie, Jun 25, 2016
  16. amarchandt

    amarchandt
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    Exciting ... Program files x86 or program files normal ?
     
    #16 amarchandt, Jun 25, 2016
  17. Nadeox1

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    #17 Nadeox1, Jun 25, 2016
  18. amarchandt

    amarchandt
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    Ok so i search, i ve deleted all files with lavasoft things BUT there is one file who can't be deleted LavasoftTcpService64.dll because it is running even if all my apps are closed
    And beam ng is still doing the same thing.

    Sorry for my english i'm french
     
    #18 amarchandt, Jun 25, 2016
  19. Nadeox1

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    That .DLL must be deleted.
    If it's running, it means something is using it.
    You have to find what and close it, then you will be able to remove that thing.

    Else, you may need to launch Windows in safe mode to get rid of that file.
     
    #19 Nadeox1, Jun 25, 2016
  20. amarchandt

    amarchandt
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    everything is ok now but i didnt do your technique because it is useless even with everything closed it keep running but it is ok because i found another technique on the net
     
    #20 amarchandt, Jun 25, 2016
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