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Game won't run in 64 bit version on 64 bit Windows 8.1

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by MercedesEclass, Feb 11, 2016.

  1. MercedesEclass

    MercedesEclass
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    Joined:
    Feb 22, 2015
    Messages:
    134
    Hello, my game will not run in 64 bit mode on my computer which is 64 bit, it runs in x86 compatibility mode. Every time I start Beam it says there is an error, and it asks me to uninstall Lavasoft Web Companion. However it continues to ask this even though I have uninstalled it. I don't know why it is doing this, does anybody else know?
    Also this is a picture of the error message:
     

    Attached Files:

    • beamngerror.PNG
    #1 MercedesEclass, Feb 11, 2016
  2. tdev

    tdev
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    Developer
    BeamNG Team

    Joined:
    Aug 3, 2012
    Messages:
    3,031
    The problem is that this software is malware and still present on your computer :-/
    Seems like it did not uninstall properly. Upon start we check if this file is present: c:\windows\system32\LavasoftTcpService64.dll

    You could try to remove that file only.
     
    #2 tdev, Feb 11, 2016
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