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Game Won't Launch - Need Help!

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Mark33, Nov 8, 2024.

  1. Mark33

    Mark33
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    Nov 8, 2024
    Messages:
    4
    Hello everyone,

    I’m sorry to post about this issue here, but I’m out of options and really need some help. Ever since I got this game back in December 2019 (I’ve put in 333 hours), I haven’t experienced any problems. But today, when I tried to start the game, it opens in the launcher, I click "launch," and then it just closes as if I never launched it.

    I’ve already tried restarting my PC and even reinstalling the game, but nothing worked. I love this game so much, and honestly, I can't imagine going without it. Any advice or solutions would be greatly appreciated!

    Sending good vibes from Romania!
     
  2. soggygoose225

    soggygoose225
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    Sep 2, 2024
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    7
    do you atleast get the beamng launcher?
    upload_2024-11-8_9-15-14.png
     
  3. Barbent Servo GT

    Barbent Servo GT
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    Jun 4, 2023
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    643
    If you can see the picture above and "Launch" the game, can you then please provide the "launcher.log" file. You can find it in your user folder. Attach it here.
     
  4. Mark33

    Mark33
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    Nov 8, 2024
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    yes, i do!
    --- Post updated ---
    is this the one?
     

    Attached Files:

  5. Barbent Servo GT

    Barbent Servo GT
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    Hi Mark33 :),
    I found some time and took a look into the log file and I found the launcher exit code
    0xC0000135 - STATUS_DLL_NOT_FOUND
    What means something is missing. The BeamNG error code documentation says: "The OS is unable to load a file that is required to run the game. A missing DLL may belong to the game, the OS or one of the required components (DirectX e.g.)."

    In the log file it says in your case that one specific dependency is missing:

    65.28662|E|bng::Launcher::findMissingDependencies| *** 1 dependencies missing
    65.28662|E|bng::Launcher::findMissingDependencies| * vcruntime140_1.dll

    It's hart to say from my side how this can happen since you said, that you have reinstalled the game. You can download the Microsoft Visual C Runtimes and manually install (reinstall) that package. Normally this should have been already done by the game installer, but idk.

    Or: take a look here:
    https://documentation.beamng.com/support/troubleshooting/common_exit_codes/
    There you can find some additional help what to do and also the recommendation to reinstall the VC Runtimes.

    I hope (and believe) that may help you.
    Good luck :)
     
    #5 Barbent Servo GT, Nov 8, 2024
    Last edited: Nov 8, 2024
  6. Mark33

    Mark33
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    thank you very much for this, but you know what the problem is? i already did that too and it still doesn't work... :(
     
  7. Mark33

    Mark33
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    oh my god. i reinstalled the vcruntime140_1.dll and restarted the pc again and it now works!!!!!! thank you very very much man you were really helpful!
     
  8. Barbent Servo GT

    Barbent Servo GT
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    643
    Great. That was quick from your side!
    Happy playing :cool:
     
  9. Happy_165

    Happy_165
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    Joined:
    Nov 10, 2024
    Messages:
    2
    I have the same problem.
     
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