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Support Troubleshooter Known Issues Bug reporting

Game gets stuck while loading

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Gnarlex™, Apr 26, 2017.

  1. Gnarlex™

    Gnarlex™
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    I have a small problem since the 0.8. Sometimes, when i want to load a map the game gets stuck loading at spawning player.
     
    #1 Gnarlex™, Apr 26, 2017
  2. Nadeox1

    Nadeox1
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    BeamNG Team

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    When it happens, close game and send your log (beamng.log in Documents/BeamNG.Drive)
     
    #2 Nadeox1, Apr 26, 2017
  3. Gnarlex™

    Gnarlex™
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    I don´t have that document? It´s only beamng.1 beamng.1 and stuff...
     
    #3 Gnarlex™, Apr 28, 2017
  4. Nadeox1

    Nadeox1
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    Make sure you are up to date first (0.9.0.5)

    Do this then:

    Replicate the issue.
    Then in the launcher do the following:
    Press the SUPPORT button.
    Wait for the integrity check
    Press 'Already in contact with support' button
    Press 'Submit Information' button
    Wait a few seconds
    Provide me the Support ID the program gives you
     
    #4 Nadeox1, Apr 28, 2017
  5. mikeszko

    mikeszko
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    Same here
     
    #5 mikeszko, Apr 28, 2017
  6. Nadeox1

    Nadeox1
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    See above your post.
     
    #6 Nadeox1, Apr 28, 2017
  7. Gnarlex™

    Gnarlex™
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    The ID is:
    14843
     
    #7 Gnarlex™, May 2, 2017
  8. Nadeox1

    Nadeox1
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    I don't see anything wrong. Did you try to replicate the issue before sending the Support ID thing?

    Also, you have a lot of mods enabled. Disable them maybe?
     
    #8 Nadeox1, May 3, 2017
  9. Gnarlex™

    Gnarlex™
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    Yeah, i replicated it. I´ve already tried disabling the mods.
     
    #9 Gnarlex™, May 3, 2017
  10. Nadeox1

    Nadeox1
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    But your logs says the map loaded just fine (and was closed fine aswell) o_O
     
    #10 Nadeox1, May 3, 2017
  11. Nathan24™

    Nathan24™
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    The same thing sometimes happens to me as well. When it loads the map, the loading screen doesn't disappear, but I could still hear the vehicle running. It is very annoying. :(
     
    #11 Nathan24™, May 4, 2017
  12. Nadeox1

    Nadeox1
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    #12 Nadeox1, May 5, 2017
  13. Gnarlex™

    Gnarlex™
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    OK, im gonna replicate it once again. Its gotten really annoying to the point that i don´t reall want to play it
    15744
     
    #13 Gnarlex™, May 18, 2017
  14. Nadeox1

    Nadeox1
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    #14 Nadeox1, May 18, 2017
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