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Support Troubleshooter Known Issues Bug reporting

Game does not start when Logitech G29 is connected

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by EverybodyUY, May 30, 2021.

  1. EverybodyUY

    EverybodyUY
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    Joined:
    May 30, 2021
    Messages:
    1
    Hi everyone!

    I just bought this game yesterday and I couldn't make it work.
    Sadle, when my G29 is connected, the game just doesn't work. I see the launcher and when I click on "Launch game", nothing happens.

    However, if I disconnect the wheel, the game works.

    Does anybody know how to fix this?

    I see this on the logs:

    Code:
      1.10949|D|SteamIntegration::init|Steam initialization done.
  1.10950|D|ModuleManager::initializeSystem| - GameEngineSteamIntegration in 0.134751 seconds
  1.11809|I|GELua.|============== Game Engine Lua VM started ==============
  1.16028|D|GELua.core_gamestate.gamestate|see if ui is loaded
  1.21499|D|ModuleManager::initializeSystem| - GameEngineLua in 0.105469 seconds
  1.21503|D|GFXInit::init|GFX Init:
  1.22410|D|_GFXInitReportAdapters|   Null device found
  1.22411|D|_GFXInitReportAdapters| Direct 3D (version 11) device found
  1.22412|D|_GFXInitReportAdapters| Direct 3D (version 11) device found
  1.22419|D|ModuleManager::initializeSystem|... all modules loaded in 0.369998 seconds
  1.22420|D|Platform::init|Initializing platform...
  1.22445|D|XInputFilter::Private::readXInputCache|Couldn't read XInput cache file at /temp/xinputcache.txt
  1.22653|D|DirectInputInputDeviceSystem::initialize|Initializing DirectInput...
  1.26901|D|DirectInputInputDeviceSystem::enumerateDevices| *** DirectInput device enumeration about to begin
  1.27303|D|XInputFilter::isXInputDevice|Discovering new input controllers...
  1.27325|D|XInputFilter::Private::readXInputCache|Couldn't read XInput cache file at /temp/xinputcache.txt
  1.27327|D|XInputFilter::Private::askWMI|Detecting WMI devices...
  1.46927|D|XInputFilter::Private::askWMI|Added new 'D' device to XInput filter: 0x046dc33a ('HID Keyboard Device')
  1.46929|D|XInputFilter::Private::askWMI|Added new 'D' device to XInput filter: 0x046dc085 ('USB Input Device')
  1.46950|D|XInputFilter::Private::askWMI|Added new 'D' device to XInput filter: 0x046dc231 ('HID-compliant mouse')
  1.46975|D|XInputFilter::Private::askWMI|Added new 'D' device to XInput filter: 0x046dc24f ('Logitech G HUB G29 Driving Force Racing Wheel USB')
  1.46977|D|XInputFilter::Private::askWMI|Added new 'D' device to XInput filter: 0x046dc232 ('HID Keyboard Device')
  1.46997|D|XInputFilter::Private::askWMI|Added new 'D' device to XInput filter: 0x05e30610 ('Generic USB Hub')
  1.47170|D|XInputFilter::Private::askWMI|Stopped detecting WMI devices in 0.199s (read:0.217ms, known:0.002ms, init:194.9ms, detected:2.508ms, freed:0.316ms, written:0.589ms)
  1.47172|D|XInputFilter::isXInputDevice|Added unknown device to XInput filter: 0x2b606f1d
  1.47227|D|DirectInputDeviceV2::initialize|Mouse [instance: Mouse] detected, created as mouse0 (asynchronous)
  1.47228|D|DirectInputDeviceV2::initialize| - devtype 0x112
  1.47230|D|DirectInputDeviceV2::initialize| - A mouse or mouse-like device (such as a trackball)
  1.47231|D|DirectInputDeviceV2::initialize| + 3 axes
  1.47232|D|DirectInputDeviceV2::initialize| + 8 buttons
  1.47238|D|DirectInputDeviceV2::initialize|created device 'mouse0', took 0.000s: create:0.029ms, caps:0.005ms, txts:0.069ms, enum:0.028ms, fmt:0.008ms, buff:0.001ms, axis:0.000ms
  1.47240|D|DirectInputInputDeviceSystem::EnumDevicesProc|EnumDevicesProc() for device 'Mouse' took 0.199s: conv:0.002ms, type:0.000ms, xinp:199.2ms, add/create:0.180ms, create():0.000ms
  1.47670|D|XInputFilter::isXInputDevice|Discovering new input controllers...
  1.47684|D|XInputFilter::Private::askWMI|Detecting WMI devices...
  1.59462|D|XInputFilter::Private::askWMI|Stopped detecting WMI devices in 0.118s (read:0.097ms, known:0.001ms, init:115.1ms, detected:1.794ms, freed:0.345ms, written:0.428ms)
  1.59464|D|XInputFilter::isXInputDevice|Added unknown device to XInput filter: 0x2b616f1d
  1.59527|D|DirectInputDeviceV2::initialize|Keyboard [instance: Keyboard] detected, created as keyboard0 (asynchronous)
  1.59529|D|DirectInputDeviceV2::initialize| - devtype 0x413
  1.59530|D|DirectInputDeviceV2::initialize| - Keyboard or keyboard-like:
  1.59531|D|DirectInputDeviceV2::initialize|  - IBM PC Enhanced 101/102-key or Microsoft Natural keyboard.
  1.59532|D|DirectInputDeviceV2::initialize| + 128 buttons
  1.59580|D|DirectInputDeviceV2::initialize|created device 'keyboard0', took 0.001s: create:0.039ms, caps:0.001ms, txts:0.066ms, enum:0.424ms, fmt:0.026ms, buff:0.000ms, axis:0.000ms
  1.59583|D|DirectInputInputDeviceSystem::EnumDevicesProc|EnumDevicesProc() for device 'Keyboard' took 0.119s: conv:0.003ms, type:0.000ms, xinp:118.5ms, add/create:0.599ms, create():0.000ms
  1.62316|D|DirectInputDeviceV2::initialize|Logitech G HUB G29 Driving Force Racing Wheel USB [instance: Logitech G HUB G29 Driving Force Racing Wheel USB] detected, created as wheel0 (asynchronous)
  1.62318|D|DirectInputDeviceV2::initialize| - DEADBAND supported
  1.62320|D|DirectInputDeviceV2::initialize| - FORCE FEEDBACK support
  1.62321|D|DirectInputDeviceV2::initialize| - FORCE FEEDBACK fade support
  1.62322|D|DirectInputDeviceV2::initialize| - FORCE FEEDBACK attack support
  1.62323|D|DirectInputDeviceV2::initialize| - force feedback: pos/neg coefficients supported
  1.62324|D|DirectInputDeviceV2::initialize| - force feedback: saturation supported
  1.62325|D|DirectInputDeviceV2::initialize| - force feedback: start-delay supported
  1.62326|D|DirectInputDeviceV2::initialize| - devtype 0x10316
  1.62327|D|DirectInputDeviceV2::initialize| - Driving Controller (Device for steering.):
  1.62328|D|DirectInputDeviceV2::initialize|  - dual pedals (Steering device that reports acceleration and brake pedal values from separate axes.)
  1.62329|D|DirectInputDeviceV2::initialize| + 4 axes
  1.62330|D|DirectInputDeviceV2::initialize| + 25 buttons
  1.62331|D|DirectInputDeviceV2::initialize| + 1 POVs
  1.62332|D|DirectInputDeviceV2::initialize| + FF min sample time period: 1000 microseconds
  1.62333|D|DirectInputDeviceV2::initialize| + FF min time resolution: 1000 microseconds
  1.62334|D|DirectInputDeviceV2::initialize| + firmware revision: 1
  1.62339|D|DirectInputDeviceV2::initialize| + hardware revision: 1
  1.62340|D|DirectInputDeviceV2::initialize| + driver version: 256
  1.62369|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:   0: New control: inst:   0, type: 3, wUsagePage: 0x1, wUsage: 0x0039, guid data1: 0xA36D02F2, flags:  256, tszName: 'Hat Switch', desc: '(no description found)'
  1.62370|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:   1: New control: inst: 256, type: 2, wUsagePage: 0x9, wUsage: 0x0001, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 0', desc: 'button0'
  1.62372|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:   2: New control: inst: 257, type: 2, wUsagePage: 0x9, wUsage: 0x0002, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 1', desc: 'button1'
  1.62373|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:   3: New control: inst: 258, type: 2, wUsagePage: 0x9, wUsage: 0x0003, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 2', desc: 'button2'
  1.62374|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:   4: New control: inst: 259, type: 2, wUsagePage: 0x9, wUsage: 0x0004, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 3', desc: 'button3'
  1.62375|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:   5: New control: inst: 260, type: 2, wUsagePage: 0x9, wUsage: 0x0005, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 4', desc: 'button4'
  1.62376|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:   6: New control: inst: 261, type: 2, wUsagePage: 0x9, wUsage: 0x0006, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 5', desc: 'button5'
  1.62378|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:   7: New control: inst: 262, type: 2, wUsagePage: 0x9, wUsage: 0x0007, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 6', desc: 'button6'
  1.62379|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:   8: New control: inst: 263, type: 2, wUsagePage: 0x9, wUsage: 0x0008, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 7', desc: 'button7'
  1.62380|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:   9: New control: inst: 264, type: 2, wUsagePage: 0x9, wUsage: 0x0009, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 8', desc: 'button8'
  1.62381|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  10: New control: inst: 265, type: 2, wUsagePage: 0x9, wUsage: 0x000A, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 9', desc: 'button9'
  1.62382|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  11: New control: inst: 266, type: 2, wUsagePage: 0x9, wUsage: 0x000B, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 10', desc: 'button10'
  1.62384|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  12: New control: inst: 267, type: 2, wUsagePage: 0x9, wUsage: 0x000C, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 11', desc: 'button11'
  1.62385|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  13: New control: inst: 268, type: 2, wUsagePage: 0x9, wUsage: 0x000D, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 12', desc: 'button12'
  1.62386|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  14: New control: inst: 269, type: 2, wUsagePage: 0x9, wUsage: 0x000E, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 13', desc: 'button13'
  1.62387|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  15: New control: inst: 270, type: 2, wUsagePage: 0x9, wUsage: 0x000F, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 14', desc: 'button14'
  1.62388|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  16: New control: inst: 271, type: 2, wUsagePage: 0x9, wUsage: 0x0010, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 15', desc: 'button15'
  1.62389|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  17: New control: inst: 272, type: 2, wUsagePage: 0x9, wUsage: 0x0011, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 16', desc: 'button16'
  1.62390|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  18: New control: inst: 273, type: 2, wUsagePage: 0x9, wUsage: 0x0012, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 17', desc: 'button17'
  1.62392|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  19: New control: inst: 274, type: 2, wUsagePage: 0x9, wUsage: 0x0013, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 18', desc: 'button18'
  1.62393|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  20: New control: inst: 275, type: 2, wUsagePage: 0x9, wUsage: 0x0014, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 19', desc: 'button19'
  1.62394|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  21: New control: inst: 276, type: 2, wUsagePage: 0x9, wUsage: 0x0015, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 20', desc: 'button20'
  1.62395|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  22: New control: inst: 277, type: 2, wUsagePage: 0x9, wUsage: 0x0016, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 21', desc: 'button21'
  1.62397|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  23: New control: inst: 278, type: 2, wUsagePage: 0x9, wUsage: 0x0017, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 22', desc: 'button22'
  1.62398|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  24: New control: inst: 279, type: 2, wUsagePage: 0x9, wUsage: 0x0018, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 23', desc: 'button23'
  1.62399|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  25: New control: inst: 280, type: 2, wUsagePage: 0x9, wUsage: 0x0019, guid data1: 0xA36D02F0, flags: 32770, tszName: 'Button 24', desc: 'button24'
  1.62400|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  26: New control: inst: 523, type: 4, wUsagePage: 0x1, wUsage: 0x0030, guid data1: 0xA36D02E0, flags: 33025, tszName: 'Wheel axis', desc: 'xaxis'
  1.62402|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  26:  - FFB capable axis detected: axisIndex: 26, axisName: 'xaxis', maxForce: , forceResolution: 256.000000, actuator: yes
  1.62403|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  27: New control: inst: 529, type: 4, wUsagePage: 0x1, wUsage: 0x0031, guid data1: 0xA36D02E4, flags:  256, tszName: 'Y Axis', desc: 'slider'
  1.62404|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  28: New control: inst: 528, type: 4, wUsagePage: 0x1, wUsage: 0x0035, guid data1: 0xA36D02E3, flags:  256, tszName: 'Brake', desc: 'rzaxis'
  1.62405|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, index:  29: New control: inst: 524, type: 4, wUsagePage: 0x1, wUsage: 0x0032, guid data1: 0xA36D02E1, flags:  256, tszName: 'Accelerator', desc: 'yaxis'
  1.62406|D|DirectInputDeviceV2::enumerateObjects|devName: wheel0, 30 controls present:
  1.62407|D|DirectInputDeviceV2::enumerateObjects| - 4 axes
  1.62408|D|DirectInputDeviceV2::enumerateObjects| - 25 buttons
  1.62409|D|DirectInputDeviceV2::enumerateObjects| - 1 POVs
  1.62412|D|DirectInputDeviceV2::initialize|created device 'wheel0', took 0.026s: create:1.240ms, caps:24.13ms, txts:0.283ms, enum:0.695ms, fmt:0.005ms, buff:0.001ms, axis:0.000ms
  1.62415|D|DirectInputInputDeviceSystem::EnumDevicesProc|EnumDevicesProc() for device 'Logitech G HUB G29 Driving Force Racing Wheel USB' took 0.026s: conv:0.001ms, type:0.000ms, xinp:0.000ms, add/create:26.39ms, create():0.000ms
  1.63053|D|DirectInputInputDeviceSystem::EnumDevicesProc|Ignoring unsuitable didevice_type 0x11 (17) for device 'G413 Carbon Mechanical Gaming Keyboard'
  1.63054|D|DirectInputInputDeviceSystem::EnumDevicesProc|EnumDevicesProc() for device 'G413 Carbon Mechanical Gaming Keyboard' took 0.000s: conv:0.001ms, type:0.025ms
  1.63453|D|DirectInputInputDeviceSystem::EnumDevicesProc|Ignoring unsuitable didevice_type 0x11 (17) for device 'G413 Carbon Mechanical Gaming Keyboard'
  1.63460|D|DirectInputInputDeviceSystem::EnumDevicesProc|EnumDevicesProc() for device 'G413 Carbon Mechanical Gaming Keyboard' took 0.000s: conv:0.002ms, type:0.088ms
  1.64052|D|DirectInputInputDeviceSystem::EnumDevicesProc|Ignoring unsuitable didevice_type 0x11 (17) for device 'G413 Carbon Mechanical Gaming Keyboard'
  1.64055|D|DirectInputInputDeviceSystem::EnumDevicesProc|EnumDevicesProc() for device 'G413 Carbon Mechanical Gaming Keyboard' took 0.000s: conv:0.001ms, type:0.035ms
  1.64835|D|DirectInputInputDeviceSystem::EnumDevicesProc|Ignoring unsuitable didevice_type 0x11 (17) for device 'G29 Driving Force Racing Wheel'
  1.64837|D|DirectInputInputDeviceSystem::EnumDevicesProc|EnumDevicesProc() for device 'G29 Driving Force Racing Wheel' took 0.000s: conv:0.003ms, type:0.043ms
  1.66039|D|DirectInputInputDeviceSystem::EnumDevicesProc|Ignoring unsuitable didevice_type 0x11 (17) for device 'G29 Driving Force Racing Wheel'
  1.66042|D|DirectInputInputDeviceSystem::EnumDevicesProc|EnumDevicesProc() for device 'G29 Driving Force Racing Wheel' took 0.000s: conv:0.003ms, type:0.054ms
  1.67150|D|DirectInputInputDeviceSystem::EnumDevicesProc|Ignoring unsuitable didevice_type 0x11 (17) for device 'G Pro Gaming Mouse'
  1.67152|D|DirectInputInputDeviceSystem::EnumDevicesProc|EnumDevicesProc() for device 'G Pro Gaming Mouse' took 0.000s: conv:0.001ms, type:0.028ms
  1.67753|D|DirectInputInputDeviceSystem::EnumDevicesProc|Ignoring unsuitable didevice_type 0x11 (17) for device 'G Pro Gaming Mouse'
  1.67755|D|DirectInputInputDeviceSystem::EnumDevicesProc|EnumDevicesProc() for device 'G Pro Gaming Mouse' took 0.000s: conv:0.002ms, type:0.037ms
  1.68350|D|DirectInputInputDeviceSystem::EnumDevicesProc|Ignoring unsuitable didevice_type 0x11 (17) for device 'G Pro Gaming Mouse'
  1.68352|D|DirectInputInputDeviceSystem::EnumDevicesProc|EnumDevicesProc() for device 'G Pro Gaming Mouse' took 0.000s: conv:0.001ms, type:0.027ms
  1.68953|D|DirectInputInputDeviceSystem::EnumDevicesProc|Ignoring unsuitable didevice_type 0x11 (17) for device 'G Pro Gaming Mouse'
  1.68955|D|DirectInputInputDeviceSystem::EnumDevicesProc|EnumDevicesProc() for device 'G Pro Gaming Mouse' took 0.000s: conv:0.001ms, type:0.038ms
  1.68959|D|DirectInputInputDeviceSystem::enumerateDevices| *** DirectInput device enumeration finished after 0.421s: DirectInput code:74.99ms, BeamNG code:345.5ms
  1.68993|D|DirectInputDeviceV2::acquire|Not attempting to acquire device mouse0, since game window is not available
  1.68994|D|DirectInputDeviceV2::acquire|Not attempting to acquire device keyboard0, since game window is not available

    Thanks.
     
    #1 EverybodyUY, May 30, 2021
    • Agree Agree x 1
  2. Fluffy Panda

    Fluffy Panda
    Expand Collapse
    Global Moderator
    BeamNG Team

    Joined:
    Sep 16, 2020
    Messages:
    1,373
    #2 Fluffy Panda, Jun 2, 2021
  3. alfetta77

    alfetta77
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    Joined:
    Jun 1, 2021
    Messages:
    14
    I have the same problem but in my case it is with a Logitech G923 steering wheel, when the G923 is connected to my pc the game does not start, when I disconnect the steering wheel the game starts normally
     
    #3 alfetta77, Jun 3, 2021
  4. alfetta77

    alfetta77
    Expand Collapse

    Joined:
    Jun 1, 2021
    Messages:
    14
    have you found any solution?
     
    #4 alfetta77, Jun 4, 2021
  5. Taza

    Taza
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    Joined:
    Nov 8, 2015
    Messages:
    1,346
    I remember having a similar problem some time ago, but it wasn't actually caused by the G29. I had plugged the wheel into an old monitor usb hub (or a hub on the monitor hub), which caused the issue. Moving the wheel usb cable straight to my motherboard fixed it.
     
    #5 Taza, Jun 4, 2021
  6. alfetta77

    alfetta77
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    Joined:
    Jun 1, 2021
    Messages:
    14
    The problem happens to me and I have the Logitech G923 connected directly by usb to my motherboard
     
    #6 alfetta77, Jun 4, 2021
  7. Fluffy Panda

    Fluffy Panda
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    Global Moderator
    BeamNG Team

    Joined:
    Sep 16, 2020
    Messages:
    1,373
    There is currently a known issue with G-Hub driver version `2021.5.984`

    Please install an earlier stable version of G-Hub (`2021.3.5164`).

    We are investigating the cause on our side.
     
    #7 Fluffy Panda, Jun 10, 2021
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