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Computer crashes and keeps restarting when updating NVIDIA drivers

Discussion in 'Computer Hardware' started by bhorton, Apr 5, 2016.

  1. bhorton

    bhorton
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    So I installed the NVIDIA GeForce Experience for my GTX 970 on my new computer, and it started to update my graphics drivers. Then, near the end, the screen went black, and nothing happened for 2 hours. So I restarted my computer, and now it just randomly restarts when booting, anywhere from the boot screen to the login screen. Any ideas?
     
  2. VeyronEB

    VeyronEB
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    Latest Nvidia drivers are broke as hell from what I've heard, get older ones when able.
     
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  3. bhorton

    bhorton
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    Oh, good, at least it does not appear to be a hardware issue. What drivers do you recommend?
     
  4. VeyronEB

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    Pretty sure its 364.72 that is breaking things, 364.71 should be better from what I can gather, don't own a Nvidia card so I'm not sure specifically. There are a few articles on it though.
     
  5. bhorton

    bhorton
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    Ok. Having to do a Windows reset, cause of the issue, lucky I didn't get very far installing things!
    --- Post updated ---
    Ok, while trying to do a reset, the computer keeps on restarting, and is in an infinite loop on the boot loading screen.
    --- Post updated ---
    Ok, I am stuck. I have no way to uninstal the faulty Nvidia drivers, and windows keeps on saying the computer restarted unexpectedly, but when I try to do the regedit in command, the computer restarts, because of the Nvidia drivers. Help!
     
  6. Nadeox1

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  7. bhorton

    bhorton
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    Good news! While on the computer building company's (SCAN) repair line, they told me where the system restore drive (USB stick) is. So that is underway, and I will install earlier NVIDIA drivers.
    --- Post updated ---
    The windows backup cannot install, because the faulty drivers keep on crashing the system. I don't know how to solve this.
     
  8. Nadeox1

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    Boot in safe mode and use DDU to unistall video drivers.
     
  9. bhorton

    bhorton
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    Tried that, still crashing before I could do anything.
    Contacted SCAN support again, they had no idea what is wrong, so it is going in for a free service.
     
  10. VeyronEB

    VeyronEB
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    Assuming you have integrated graphics can't you boot of those?
     
  11. randomshortguy

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    Have you considered just removing the GPU and using safe mode?

    If that doesn't work, what about making a bootable Linux live disk and removing the drivers with Linux? I've done it before, I know it works.
     
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