A few days ago, I bought a pre-built, brand new, gaming PC. Here are the specs: Intel i7-9700K CPU @ 3.6 GHz 16GB DDR4 RAM Nvidia GTX 1660 2TB Hard drive I don't know tonnes about gaming PC but these are pretty good specs. On top of this, one of my friends bought a PC from the same place with almost identical stats and had no problems with it. The first game I played was Beam, and it ran like crap. On Italy, it would get10-15fps on normal graphics, and 25-30 on the absolute lowest settings. It crashes frequently, and whenever traffic is spawned. At the time, I was downloading a bunch of other things, so thought nothing of it. Other games run poorly too. Fallout 4 was a slideshow, even Car Mechanic 2018 runs at 20fps on the lowest settings. Haven benchmark runs at around 11fps on the high setting. I doubled checked with my friend, and he runs with Beam and Automation opened at the same time and gets 60fps on both, and 60fpd on Project Cars 2 and most other games. I've updated the drivers, updated windows, removed antivirus, performed a hard reset, run CC cleaner twice, and nothing as helped. It sometimes even struggles to play multiple YouTube videos at once. My old PC was a cheap office computer, that could just about handle Minecraft and I only played the Sims on, and a £1,000+ gaming PC feels like barely a difference. I think my best option is to just contact the manufacturer and get a refund or replacement. The only explanation I have is that the PC has different parts than advertised, but the case has a glass side and the parts certainly look authentic. Does anyone have any insight it what may be causing these issues?
It may be your CPU, as beam is a cpu heavy game, but I honestly don’t know as I have a Laptop with similar specs It may be your power supply bringing too little voltages :/.
Hmmm... I have a 10 year old Intel Core i5-2500k and the same GPU and also 16 GB ram but I get 60 FPS on Italy...
It's got nothing to do with the psu. Did you plug your monitor in to your graphics card? Check that it is not connected to your motherboard. Also check temperatures. If your cpu is reaching ~90°C, it's likely going to throttle, and could be caused by bad cooling / bad cooling mounting.
There's absolutely nothing wrong with the system. @Stryder237, move the display cable from the motherboard to the graphics card.
Thanks! That worked! The PC came with instructions telling me to do the exact opposite, I'm guessing that it was a generic booklet for a different model. Thanks for your help!
