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Beamng drive wont load.

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by evolvedpikachu3, Dec 11, 2016.

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  1. evolvedpikachu3

    evolvedpikachu3
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    When I try to load beamng drive, it becomes a black screen and freezes. Then an error massage pops up, saying, Beamng Drive has closed unexpectedly. Please someone help me! Ive tried restarting and verifying everything but it still wont work!
     
    #1 evolvedpikachu3, Dec 11, 2016
  2. NoxiousFumes

    NoxiousFumes
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    Specs? CPU, GPU, Ram
     
    #2 NoxiousFumes, Dec 13, 2016
  3. Car8john

    Car8john
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    Computer specs? Ram, GB Remaining, etc
     
    #3 Car8john, Dec 14, 2016
  4. evolvedpikachu3

    evolvedpikachu3
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    Intel core i7-4720HQ Proscessor 2.6Hz
    Windows 10
    16GB DDR3 RAM
    NVIDIA GeForce GTX 960M 4GB
    16 GB Memory
    Quad-Core
    FSB: DMI2 5GT/s
     
    #4 evolvedpikachu3, Dec 15, 2016
  5. Destroyer247_52

    Destroyer247_52
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    Have you verified through steam, I had the same error as this, verified it though BeamNG and it still didn't work. Then I tried verifying it through Steam and, it downloaded the missing files, I was missing a small log file. It ran fine after that. Mine didn't black screen, maybe because I'm in windowed mode.
     
    #5 Destroyer247_52, Dec 15, 2016
  6. NoxiousFumes

    NoxiousFumes
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    You should be fine, do what @joelebauer01 did
     
    #6 NoxiousFumes, Dec 15, 2016
  7. evolvedpikachu3

    evolvedpikachu3
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    Verify Beamng through steam? because i did that and every file is downloaded and it still wont work. this happened when i was playing, and i went to press on the get more mods button, and the game then crashes, and now i cant play it.
     
    #7 evolvedpikachu3, Dec 15, 2016
  8. Nadeox1

    Nadeox1
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    Spinning Cube
    BeamNG Team

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    Make it crash. Try to launch the game again but choose Support in the launcher.
    Follow the instructions and press 'Submit Informations.
    Our 'BeamNG.Support' page should open now.
    In this page only provide me the 'Support ID' (it's a 4 numbers code).
    Then you can close the page, there is no need to send another Support Ticket.
     
    #8 Nadeox1, Dec 15, 2016
  9. evolvedpikachu3

    evolvedpikachu3
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    Alright, I did that. Anything else I need to do?
     
    #9 evolvedpikachu3, Dec 16, 2016
  10. Nadeox1

    Nadeox1
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    Spinning Cube
    BeamNG Team

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    You haven't copied the 4 number code here? I need that..
    Repeat, and this time take not that of that number...
     
    #10 Nadeox1, Dec 16, 2016
  11. evolvedpikachu3

    evolvedpikachu3
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    its 7768
     
    #11 evolvedpikachu3, Dec 20, 2016
  12. Nadeox1

    Nadeox1
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    BeamNG Team

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    Can you please try to reinstall/update your GPU drivers?
    Go to the Nvidia website and download the latest versions.

    The crash seems to be related to your GPU.
    Is it overclocked? (I don't recall if it's possible for mobile Nvidia cards). If it is, please return it to stock.
     
    #12 Nadeox1, Dec 20, 2016
  13. Taza

    Taza
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    FYI it totally is. "MSI Afterburner" for those who are interested, you can expect to get +135mhz on the core clock and around +200mhz on the memory clock. This has never caused any problems with any games for me, and makes my 860M better than a stock 960M :) Also as you can't play with the voltages (without a modded vbios that is) the temperatures should not rise.
    Sorry for off-topic
    Even though I have been safe from any problems with my little tweaks to my laptop, I'm not saying that overclocking is safe or something you should do. And definitely disable your overclock OP (I mean if you ever OC'd), it could very well result in something like this, but it should happen with other games too then.
     
    #13 Taza, Dec 21, 2016
    • Informative Informative x 1
  14. evolvedpikachu3

    evolvedpikachu3
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    its not overclocked. i didnt modify it in any way.
    It works now! but now its a lower fps. its the same settings as before, but instead of 100 fps on gridmap,its now like 30 fps.
     
    #14 evolvedpikachu3, Dec 22, 2016
  15. evolvedpikachu3

    evolvedpikachu3
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    is there a way to fix this?
     
    #15 evolvedpikachu3, Dec 23, 2016
  16. Nadeox1

    Nadeox1
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    Spinning Cube
    BeamNG Team

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    Load Gridmap (do not move the camera or the vehicle)
    Go to options > gameplay > enable 'Advanced Mode'
    In the sidemenu there should be a new button named 'PERFORMANCE'
    Press it and let the graphs fill the screen.
    Press ALT+O and paste the link for the image here.

    Repeat with the Utah map.


    By doing that I can see why your game is running slow.
     
    #16 Nadeox1, Dec 23, 2016
  17. evolvedpikachu3

    evolvedpikachu3
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    #17 evolvedpikachu3, Dec 23, 2016
  18. Nadeox1

    Nadeox1
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    BeamNG Team

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    Ehr, you need to leave that thing run for a while, so that the graph starts filling the screen.
    I should I precised that.

    Can you please redo, but let the graph fill you screen before pressing ALT+O.

    And turn off the FPS Limiter (Options > Graphics)
     
    #18 Nadeox1, Dec 23, 2016
  19. evolvedpikachu3

    evolvedpikachu3
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    No problem!

     
    #19 evolvedpikachu3, Dec 23, 2016
  20. Nadeox1

    Nadeox1
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    Spinning Cube
    BeamNG Team

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    Looks like the problem is coming from your GPU.
    The GPU delay is very high there, causing also the CPU to wait for it.

    Can you make sure the game is actually using your Nvidia card?
    In the main menu press HELP, then go to the PERFORMANCE tab.
    Press ALT+O and copy the link you get here.
     
    #20 Nadeox1, Dec 24, 2016
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