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Detecting New Input Controllers Error

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by LEDxRL3, Jun 17, 2018.

  1. LEDxRL3

    LEDxRL3
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    Joined:
    Jun 17, 2018
    Messages:
    7
    Every time I try to start the game (mods disabled) a window pops up that says 'detecting new input controllers'. This started happening after I cleared the cache. Reinstalled multiple times, verified integrity multiple times, and deleted all the files in documents but nothing seems to work. Please help.
     

    Attached Files:

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    • 921c93f444d43803255c645684b3484a.png
    • 921c93f444d43803255c645684b3484a.png
    • 921c93f444d43803255c645684b3484a.png
    #1 LEDxRL3, Jun 17, 2018
    • Like Like x 1
  2. Alex [ITA]

    Alex [ITA]
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    It's a normal procedure of BeamNG after every update/cache cleared/or reinstall. Nothing to worry about.
     
    #2 Alex [ITA], Jun 17, 2018
  3. stenyak

    stenyak
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    Programmer & Global Moderator
    BeamNG Team

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    Aug 6, 2012
    Messages:
    1,900
    If it happens every single time you run BeamNG.drive, and not only after a reinstall/cache/etc, then something is blocking BeamNG.drive from writing to the user folder (that's where the controller information would be cached to avoid having to perform that procedure every time).
     
    #3 stenyak, Jun 18, 2018
  4. mate_fin

    mate_fin
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    Jan 29, 2016
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    I have the same issue. Just shows this and won't launch
     
    #4 mate_fin, Jun 18, 2018
  5. LEDxRL3

    LEDxRL3
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    Jun 17, 2018
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    It happens every time I launch the game. How would I go about fixing that?
     
    #5 LEDxRL3, Jun 19, 2018
  6. JonasTMT

    JonasTMT
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    Check if some kind of software that:
    Most likely some sort of virus scanner.
     
    #6 JonasTMT, Jun 19, 2018
  7. Nadeox1

    Nadeox1
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    Spinning Cube
    BeamNG Team

    Joined:
    Aug 5, 2012
    Messages:
    14,685
    In short, the problem is not coming from the game, but it's caused by something messing with the game.

    You need to check what is blocking the game from accessing/writing the Documents/BeamNG.drive folder.
    Most of the time is some too-active antivirus, other times it's some other program messing with the game ( https://wiki.beamng.com/Incompatible_Third_Party_Software )
     
    #7 Nadeox1, Jun 19, 2018
  8. LEDxRL3

    LEDxRL3
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    Jun 17, 2018
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    Alright, I'll poke around with some stuff and see what's blocking it. Thanks for the help.
     
    #8 LEDxRL3, Jun 19, 2018
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