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Fatal Error - GPU is not responding

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Caotic, Mar 5, 2017.

  1. Caotic

    Caotic
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    Joined:
    Mar 5, 2017
    Messages:
    2
    Hi everyone,

    i have a problem: When i load a map and it comes to the point where my vehicel spawns in, the game will crash an a message says "Fatal Error - GPU is not responding". Sometimes i can drive a few meters, but then the same problem appears.

    With the map "Gridmap" i don´t have that issue. But with all other maps in this game... :/

    Things i have checked before:
    - I had deleted the cache folder (manually and with the games option to do it)
    - I have checked the GPU. It is fine.
    - My System and hardware is fully compatible with the specs of the game
    - I have searched the forum. There is a solution for this Problem: I have to delete my cache. This solved the problem of some users, but not mine...

    I hope someone have an idea and can solve it. Thanks in advance! :)
     
  2. Nadeox1

    Nadeox1
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    BeamNG Team

    Joined:
    Aug 5, 2012
    Messages:
    14,697
    I just saw the ticket you sent at our support page.
    For ease, we will help you directly via here, so you can just ignore the email you received.


    Is that a laptop?
    If yes, is the game actually running on your 'Dedicated Graphics'?
    You can double check that by going in HELP > PERFORMANCE.

    If yes, does the issue persists if you try to run the game on your 'Integrated Graphics'?
    Is your 'Dedicated Graphics' overclocked? (I don't recall at the moment if Nvidia Mobile GPU can still be overclocked).
     
  3. Caotic

    Caotic
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    Mar 5, 2017
    Messages:
    2
    It is a Laptop. I use an latest version ASUS G752VS. Under HELP > Performance all aspects show a green checkmark. Beside that, the Laptop has much more porwer than requested.

    I don´t really understand how i can run the game with the integrated graphics. My dedicated graphics (GTX 1070) are not overclocked, although they allow for that.
    --- Post updated ---
    I saw an Error Report right before i start the game. It says "Some errors occurred in BeamNG.drive recently. Click here to send...".

    EDIT: I have send an error report via this option.
     
    #3 Caotic, Mar 5, 2017
    Last edited: Mar 5, 2017
  4. Nadeox1

    Nadeox1
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    Spinning Cube
    BeamNG Team

    Joined:
    Aug 5, 2012
    Messages:
    14,697
    Can you please take a screenshot of the HELP > PERFORMANCE screen and share it here?

    Also try this:
    Go to the Nvidia website and download the latest drivers available.
    In the installer, choose 'Custom Installation' and check the 'Clean Install' box.
    When done, reboot your laptop.
    Go to Documents/BeamNG.Drive and delete the 'cache.0.8.0.1' folder.
    Run game and see if problem persists.
     
  5. fufsgfen

    fufsgfen
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    Joined:
    Jan 10, 2017
    Messages:
    6,774
    I once started getting this error, every time when I loaded one map I rarely used, changing default vehicle to other than Sunburst with DCT transmission cured the issue for me, I don't know really if car was the reason or something else that got reset when changing default vehicle so if everything else fails, you can try to change default vehicle in garage.
     
  6. umad41

    umad41
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    Joined:
    Sep 30, 2015
    Messages:
    18
    I get this intermittently. Usually if I immediately attempt to reload it works like a charm so I just kind of ignore it lol
     
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