1. Trouble with the game?
    Try the troubleshooter!

    Dismiss Notice

  2. Issues with the game?
    Check the Known Issues list before reporting!

    Dismiss Notice

  3. Before reporting issues or bugs, please check the up-to-date Bug Reporting Thread for the current version.
    0.36 Bug Reporting thread
    Solutions and more information may already be available.

Support Troubleshooter Known Issues Bug reporting

Game crashes when I open it! Please help!!

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by SVT Lando, Sep 10, 2013.

  1. SVT Lando

    SVT Lando
    Expand Collapse

    Joined:
    Sep 10, 2013
    Messages:
    3
    So I just bought alpha access to this amazing game! Unfortunately, as soon as I run the program it crashes and I get a "Please send us an error report" message. I have already tried re-installing and running as an admin... Still nothing. Thanks in advance for any help you guys can provide!
     
    #1 SVT Lando, Sep 10, 2013
  2. 0xsergy

    0xsergy
    Expand Collapse

    Joined:
    Aug 5, 2012
    Messages:
    289
    Do you have the latest version of directX installed? Check that you do, and if you don't just use the web installer from Microsofts site.
     
    #2 0xsergy, Sep 10, 2013
    Last edited: Sep 10, 2013
  3. SVT Lando

    SVT Lando
    Expand Collapse

    Joined:
    Sep 10, 2013
    Messages:
    3
    I just checked. Yes, I have the latest version of directx.
     
    #3 SVT Lando, Sep 10, 2013
  4. eletricmano

    eletricmano
    Expand Collapse

    Joined:
    Mar 30, 2013
    Messages:
    408
    Could you tell us your PC's specifications?
    Do you have a firewall blocking BeamNG?
     
    #4 eletricmano, Sep 11, 2013
  5. thingshappen

    thingshappen
    Expand Collapse

    Joined:
    Aug 23, 2013
    Messages:
    81
    Also, did/does the demo version work?
     
    #5 thingshappen, Sep 11, 2013
  6. SVT Lando

    SVT Lando
    Expand Collapse

    Joined:
    Sep 10, 2013
    Messages:
    3

    Windows 7
    Intel i7 860
    ATI Radeon HD 5770
    1TB HDD
    8GB DDR3

    I just looked at my firewall settings. I didn't see anything about beam.ng being allowed. I added "Start Beam.NG Drive" to the allowed list. I still get the same crash after starting the game. The window to Beam.NG comes up and is grey, then crashes.

    - - - Updated - - -

    I just downloaded the demo and attempted to run it. The demo does work just fine. Everything loads and runs properly.
     
    #6 SVT Lando, Sep 11, 2013
(You must log in or sign up to post here.)
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice