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Grass not rendering (0.25.3)

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by NickMsiGaming, Jun 27, 2022.

  1. NickMsiGaming

    NickMsiGaming
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    I have updated the game through all the 0.25 patches to date, and still have this strange issue. Grass is simply not rendering on any map I play on, even though I have grass density maxed out.
     

    Attached Files:

    • screenshot_2022-06-27_00-12-46.png
    • 20220627001258_1.jpg
  2. Fluffy Panda

    Fluffy Panda
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  3. NickMsiGaming

    NickMsiGaming
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    The support ticket ID is;
    133719
     
  4. Fluffy Panda

    Fluffy Panda
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  5. NickMsiGaming

    NickMsiGaming
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    I don't have any antivirus or similar software on this machine.
    I also checked on the support page, and I have none of the listed software running/installed.
    The logs may be empty because every time I close the game, it crashes (same goes for the support tool).
    I created a new ID, but I suspect it is also empty.
    133806

    EDIT:
    I also tried going through all the standard troubleshooting (clearing cache, verifying game files), as well as reinstalling the game.
     
    #5 NickMsiGaming, Jul 5, 2022
    Last edited: Jul 7, 2022
  6. Fluffy Panda

    Fluffy Panda
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    I forwarded this issue to team.

    Unfortunately, I can't provide you any information about a possible date of the fix.
     
  7. NickMsiGaming

    NickMsiGaming
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    Thank you regardless for the help. I hope this information can help the team diagnose and fix this issue.
     
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  8. NickMsiGaming

    NickMsiGaming
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    I just wanted to update you on the situation.
    As 0.27 just came out, I can imagine you're quite busy. The update is excellent by the way!
    Anyway, I managed to fix the issue!
    Deleting the game completely, reinstalling it (post 0.27 update) and clearing old game version cache did the trick!

    EDIT:
    It broke again.
     
    #8 NickMsiGaming, Dec 14, 2022
    Last edited: Dec 15, 2022
  9. Mr_Awesomeness12 2

    Mr_Awesomeness12 2
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    You're not the only one, ive also been having this issue since 0.25 and nothing has helped.
     
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  10. NickMsiGaming

    NickMsiGaming
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    Damn, glad to know that I am not the only one.
    I have no idea what could be causing it.
     
  11. Fluffy Panda

    Fluffy Panda
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    We are still investigating the problem. It's caused by Windows 7 issue.
     
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