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Beamng causes computer to hard crash

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by cucu24, May 26, 2022.

  1. cucu24

    cucu24
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    May 26, 2022
    Messages:
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    Hello folks, I bought the game yesterday and I newly installed it without any mods. If I start a singleplayer game and drive for a couple of seconds my display turns black, it seems like that the display loses the connection with the GPU because I got a standard message from my display for "searching port", but I have to add that at this point I cant hear anything from the game and do anything else. I have to restart my computer via Power Button. I tried to start the game as an administator and played on medium settings, windowed and vsync off. I also turned off the auto overclock function from my CPU and GPU and I looked at the temperatures and power consumption, they seem to be normal as ever.

    My specs:

    CPU: AMD Ryzen 9 3900XT
    GPU: AMD Radeon RX6800
    Mainboard: MSI B450 Tomahawk Max
    Ram: 32 GB - 3200 MHz
    Harddrive: Samsung M2 SSD 970 EVO
    PSU: Corsair RM 750x (750 watts)

    My Support ID: 130945

    Thank you in Anticipation
     
    #1 cucu24, May 26, 2022
    Last edited: May 26, 2022
  2. Zero

    Zero
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    Messages:
    1,386
    Does this happen with other games as well?
     
  3. cucu24

    cucu24
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    No, I never had such a problem in other games or programs it is the first time that I get into this kind of problem. I have done further testings and sometimes when I get the blackscreen my fans of the computer goes crazy. I cant tell why
     
  4. Zero

    Zero
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    1,386
    Please go into your reliability history, and select one of the days where this happened. Share the result.

    upload_2022-5-26_11-8-52.png
     
  5. cucu24

    cucu24
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    May 26, 2022
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    upload_2022-5-26_11-18-32.png
    I hope you can see something, the first two points from windows is a message because I had to restart my computer via Power button. and the Hardwarefehler just means a hardware error
     

    Attached Files:

    • screen.png
  6. Zero

    Zero
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    I suppose the "die anwendungsinstallation.." is where you have attempted to update the AMD drivers yourself?

    Also I am thinking this could be a physical issue more than a software issue, but I would still recommend doing a BIOS update and GPU drivers update just because this is the easiest thing to do.

    You said you monitored temps, what does the CPU/GPU temps read just before the "crash"?
     
  7. cucu24

    cucu24
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    Joined:
    May 26, 2022
    Messages:
    4
    Yes in that section I used the auto updater from AMD to update the GPU and I manually set the Auto OC function off, but "die anwendungsinstallation war erfolgreich" means that the installation or changes was succesfully done.

    CPU Temp was about 60 to 65 °C
    GPU Temp was about 70
    The overall energy consumption was barely at 300W

    I didnt checked for a BIOS update good that you mention it, ill try that and respond after the test, hopefully it gets the problem fixed
    --- Post updated ---
    So I have installed the newest fullversion of my Bios there is one update which is a month newer but it is a beta version and because of that I installed the version that is from april 2022. First when I started the game I thought the problem is fixed I could play the game for about 5 minutes and after that the same problem occured, It was a bit suspicios that the computer crashed a minute after I crashed my car in game so I have checked that again. I drove 2 minutes and smashed the Car again and in the next minute my computer crashed again. I cant tell if there is a connection or maybe it was just a coincidence
     
    #7 cucu24, May 26, 2022
    Last edited: May 26, 2022
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