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Black screen bug! Help!

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by TLevi, May 15, 2022.

  1. TLevi

    TLevi
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    Joined:
    Dec 30, 2021
    Messages:
    137
    When I start a track I get a black picture. I hear the sound of the engine and the way the car breaks I just don’t see what’s going on. I also tried the safe mode but it didn't work either. I recharged and it didn't improve either. Can anyone help with this? PC specifications: ryzen 5 3600, gtx 1060 3gb, 16gb ram [SOLVED]
     
    #1 TLevi, May 15, 2022
    Last edited: May 20, 2022
  2. TheWater1234

    TheWater1234
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    Feb 8, 2022
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    603
    When entering which map did this happen?
     
    #2 TheWater1234, May 16, 2022
  3. ImJacksBrother

    ImJacksBrother
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    Joined:
    Jun 28, 2020
    Messages:
    486
    This happened to me a few times. As Water said, this depends on which map. If it's a mod, then uninstall it and reinstall or DM the developer. If that doesn't work, try resetting your monitor. If it still happens, open a Support ID.
     
    #3 ImJacksBrother, May 17, 2022
  4. TLevi

    TLevi
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    Dec 30, 2021
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    Every offical and mod map
     
    #4 TLevi, May 17, 2022
  5. TheWater1234

    TheWater1234
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    Feb 8, 2022
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    Uninstall beamng and reinstall
     
    #5 TheWater1234, May 17, 2022
  6. TLevi

    TLevi
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    Joined:
    Dec 30, 2021
    Messages:
    137
    I've already done it but nothing happened. Another man was advised to Wipe down all the things that can be connected Beammp.
     
    #6 TLevi, May 17, 2022
  7. TLevi

    TLevi
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    Joined:
    Dec 30, 2021
    Messages:
    137
    still not working :(.

    also, support id is: 130627
     
    #7 TLevi, May 20, 2022
  8. Fluffy Panda

    Fluffy Panda
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    Global Moderator
    BeamNG Team

    Joined:
    Sep 16, 2020
    Messages:
    1,318
    Please try these steps:
    - Open your Userfolder (Launcher → Manage User Folder → Open in Explorer)
    - Navigate one level up and find the folder with the latest version of the game
    - Create a backup of this folder by renaming it, for example, `0.24 backup`
    - The game will create a new folder
     
    #8 Fluffy Panda, May 20, 2022
  9. TLevi

    TLevi
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    Joined:
    Dec 30, 2021
    Messages:
    137
    It worked !!!! thx Beamng team !!!! You're the best!!!!!
     
    #9 TLevi, May 20, 2022
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