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G923 wheel not found in hardware

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by Dragonslayer15, May 3, 2021.

  1. Dragonslayer15

    Dragonslayer15
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    After reinstalling drivers, logitech g hub, Beam.ng drive as well as running in safe modes multiple times the wheel is still not found in game however logitech g hub is picking up the wheel and all functions are normal?
    has an update stopped this from working?
    The wheel has worked for beam.ng in the past and now does not.
     
  2. Fluffy Panda

    Fluffy Panda
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    BeamNG Team

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    Hi,

    Please share your Support ID: https://supportid.beamng.com/
     
  3. Dragonslayer15

    Dragonslayer15
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  4. stenyak

    stenyak
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    Programmer & Global Moderator
    BeamNG Team

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    Thanks. Could you please ensure the game is closed, ensure the wheel is connected to the computer, then head to your beamng user folder, delete the temp/xinputcache.txt file, then open the game and see if you can assign the controls normally?
    Thanks!
     
  5. Dragonslayer15

    Dragonslayer15
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    --- Post updated ---
    still not detecting the wheel. however logitech g hub is.
     
  6. stenyak

    stenyak
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    Programmer & Global Moderator
    BeamNG Team

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    I see. Could you please send another support ID after you've followed the steps in my previous post?
     
  7. Dragonslayer15

    Dragonslayer15
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    new support id is: 101464
     
  8. stenyak

    stenyak
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    Programmer & Global Moderator
    BeamNG Team

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    Thank you. Please attempt the following workaround (it only works with BeamNG.drive version 0.22.* or older):
    - Ensure you have installed the necessary official Logitech software (check the manufacturer's manual or their support pages if in doubt).
    - Open and close the game once.
    - Open your BeamNG.drive user folder, go inside the 'Temp' folder.
    - Open the 'xinputcache.txt' file with any text editor.

    You'll see several lines. One of them mentions your G923 steering wheel.
    - In the second column of that line, please replace the 'X' with a 'D'.
    - Save your changes and close the editor.

    The steering wheel should now be recognized in-game (in Options > Controls > Hardware), and you should now assign the controls for it (in Options > Controls > Binding).
     
    #8 stenyak, May 4, 2021
    Last edited: May 20, 2021
  9. Dragonslayer15

    Dragonslayer15
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    FIXED! thankyou guys so much. was worried id have to sell the wheel. works how its supposed to now, best game devs ever!
     
  10. SKB

    SKB
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    I presume it switches it from X-input to Direct input?
     
    • Agree Agree x 1
  11. stenyak

    stenyak
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    Programmer & Global Moderator
    BeamNG Team

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    Thank *you* for testing and confirming this workaround :)

    We'll try to release a proper fix for this bug in a future update. For now this workaround will do.
     
    • Like Like x 1
  12. stenyak

    stenyak
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    BeamNG Team

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    Alright, a potential fix will be released in a future update (no ETA available) which will hopefully solve this problem affecting the XBox variant of Logitech G923.
     
    • Like Like x 1
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