I need help with a gui blackout on startup of wolds

whymeeee32343 · Mar 12, 2021

my support ticket code is 96619 I have never done this

bloxboy854 · Mar 12, 2021

Explain your problem better. Your GUI doesnt appear?
--- Post updated ---
Also welcome to the forums

Fluffy Panda · Mar 15, 2021

You may have several corrupt or outdated mods that could be causing this issue. Please try the following:

- Run the game in Safe Mode: https://documentation.beamng.com/troubleshooting/safe_mode.html
- Make sure to Clear Cache: https://documentation.beamng.com/support/support_tools/clear_cache.html
- Verify Integrity of Game Files through Steam: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335&l=english

If the issue persists:

- Find your Userfolder (by default it's in Documents) and rename it
- The game will create a new Userfolder and then you'll be able to move your mods one by one until you find the broken one.

whymeeee32343 · Mar 26, 2021

So I did do the following 3 options, but nothing turned out to work. My issues with the game is a black screen with gui still visible and sound. I will try rename userfolder, i also have a question does disabling mods disable viruses while inactive?

Fluffy Panda · Mar 29, 2021

whymeeee32343 said: ↑

So I did do the following 3 options, but nothing turned out to work. My issues with the game is a black screen with gui still visible and sound. I will try rename userfolder, i also have a question does disabling mods disable viruses while inactive?
Click to expand...

You have one or more broken mods. So they cause an issue. Please let me know about the result.

whymeeee32343 · Apr 4, 2021

Okay so i kinda messed up i couldent figure out any of the file stuff so... i deleted all mod files and a i screwed up. All i would please like to know is how to remove beamng comepletely till its factory reset. But not repaying cash :|

Fluffy Panda · Apr 5, 2021

Please follow these steps: https://documentation.beamng.com/support/launcher_support_tools/clean_install/

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