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Support Troubleshooter Known Issues Bug reporting

When I try and view my account I am redirected to an account which is not mine

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by 777 300er, Sep 23, 2020.

  1. 777 300er

    777 300er
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    Joined:
    Sep 8, 2020
    Messages:
    46
    Ok so when I go and click on the "Your Profile Page" button I get redirected to an account which is not mine. The account I get redirected to is called "zkontroller" I don't know if this is a bug or not, but it is very strange. Any help would be greatly appreciated.
     
    #1 777 300er, Sep 23, 2020
    • Agree Agree x 1
  2. Agent_Y

    Agent_Y
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    Jbeam/QA support
    BeamNG Team

    Joined:
    Jul 10, 2020
    Messages:
    10,056
    A weird thing is that I don't get directed ANYWHERE when I click your profile. It just stays on the same page. Your account must be glitched or something.
     
    #2 Agent_Y, Sep 23, 2020
    • Agree Agree x 3
  3. FS16

    FS16
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    Feb 18, 2015
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    yeah, it doesnt even open the preview window. something's broken with your acct
     
    #3 FS16, Sep 23, 2020
  4. BrynCoops

    BrynCoops
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    Joined:
    Dec 13, 2015
    Messages:
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    Right clicking your username and opening in a new tab takes me to zkontroller's profile page - who hasn't been active since 2012.
    Maybe there's something conflicting between the two accounts?
     
    #4 BrynCoops, Sep 23, 2020
    • Like Like x 1
  5. RobloxFan2

    RobloxFan2
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    I see why. upload_2020-9-23_17-13-21.png upload_2020-9-23_17-14-2.png
    It is the forums thinking because you have "777" in your username, it thinks you are zkontroller because he has "777" as his id thing
     
    #5 RobloxFan2, Sep 23, 2020
    • Like Like x 1
  6. BrynCoops

    BrynCoops
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    Dec 13, 2015
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    An unfortunate username choice, having a 'space' right after the 777.

    Although removing the username from the web address and only entering his User ID still takes me to 'zkontroller'.
    Whereas I can do the same with my User ID and it takes me straight to my page. Or is that still because it fills in the username and still sees the '777' first?
     
    #6 BrynCoops, Sep 24, 2020
    • Agree Agree x 2
  7. carsmin

    carsmin
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    Joined:
    Jan 7, 2018
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    2,049
    yeah when i open at new tab, it goes to to a user named
    Zkontroler
     
    #7 carsmin, Sep 24, 2020
  8. Phym

    Phym
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    Joined:
    Jan 1, 2020
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    #8 Phym, Sep 24, 2020
  9. carsmin

    carsmin
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    i know
     
    #9 carsmin, Sep 24, 2020
  10. Leeloo

    Leeloo
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    The Little Engine That Could
    BeamNG Team

    Joined:
    Feb 19, 2020
    Messages:
    494
    This is a known issue with our forums, unfortunately. The software is considering numbers in your name as user ID. I'm afraid there isn't much we can do other than change your username (you can send a ticket to support@beamng.com if you'd like that).
     
    #10 Leeloo, Sep 24, 2020
    • Like Like x 1
  11. 777 300er

    777 300er
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    Joined:
    Sep 8, 2020
    Messages:
    46
    Thank you so much everybody, I may try and change my name.
     
    #11 777 300er, Sep 27, 2020
    • Like Like x 1
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