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What's up with the Author/moderator discussion ?

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by ItsYourBoi, May 19, 2020.

  1. ItsYourBoi

    ItsYourBoi
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    What's up with the Author/moderator discussion ? I'm never getting responded on that and its not the first time.
     
    #1 ItsYourBoi, May 19, 2020
  2. Taza

    Taza
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    I didn't even get the *Confetti* for my newest mod :(
     
    #2 Taza, May 19, 2020
  3. ItsYourBoi

    ItsYourBoi
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    I don't actually know if they don't see it or they just don't want to respond. A while ago for one of my mod it took 6 messages and 10 days before on of them responded XD.
    cancer.png
     
    #3 ItsYourBoi, May 19, 2020
    • Like Like x 1
  4. synsol

    synsol
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    QA Lead
    BeamNG Team

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    Hi , these are not automatically responded, there are humans receiving it, and it requires some time to answer every demand.
    As a human, I generally respond on priority to the nice and respectful messages, the example you showed is a typical bad example of it :)
     
    #4 synsol, May 19, 2020
    • Like Like x 3
  5. ItsYourBoi

    ItsYourBoi
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    This was a long time ago but has you can see my message wasn't hate or whatever, it was just a question, and it's been a YEAR that I didn't get responded XD
    Screenshot_20200519-103936.png
     
    #5 ItsYourBoi, May 19, 2020
  6. Cutlass

    Cutlass
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    you kept asking them to add the thread..
     
    #6 Cutlass, May 19, 2020
  7. ItsYourBoi

    ItsYourBoi
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    Ok... But did I get a response.......................
    --- Post updated ---
    But yeah now I know what to do, sorry for being annoying @synsol I just lost a bit patience and it's just that on a thread y'all respond real fast but in the mod thing y'all don't :/
     
    #7 ItsYourBoi, May 19, 2020
  8. Harkin Gaming

    Harkin Gaming
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    Jan 17, 2016
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    I can confirm that politeness does increase response time. When I released my first Automation vehicle on the repository I was missing the resource icon image, and recieved replies to correct the issue within the same day because I was being polite. The developers have more important things to handle than me, so any time I message one of them I make sure to be nice to them as it will make everyone involved happier. :)
     
    #8 Harkin Gaming, May 19, 2020
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