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downloading update

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by crashitall, Apr 8, 2020.

  1. crashitall

    crashitall
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    Jan 2, 2018
    Messages:
    87
    hi everyone. i am having a issue where whenever i try downloading 0.19 update my antivirus keeps blocking something that is being downloaded from the game and eventually when i check steam it says canceled or content file locked.
    every time i click update on steam those are the only 2 i get. and then when i click the update button again to try again it reinstalls everything and fails again
    but idk what is getting blocked from the game.
    my antivirus doesnt say what got blocked it just said it blocked something

    upload_2020-4-8_12-29-55.png
     
  2. Nadeox1

    Nadeox1
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    BeamNG Team

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    What's your Antivirus?
     
  3. crashitall

    crashitall
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    VIPRE AdvancedSecurity
     
  4. Nadeox1

    Nadeox1
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    BeamNG Team

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    Quite an unknown one. Anyway, most likely a false-positive.
    Look into it's user manual on how to add programs/folders to the exclusion list.
     
  5. crashitall

    crashitall
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    ok thank you
    --- Post updated ---
    sadly it appears i cant as i had uninstalled the game cause i thought it was just steam messing up but now i cant even redownload the game itself to allow these things.
    of course i cant download the game if my antivirus is blocking some unknown thing that is "harmful"
    --- Post updated ---
    ok that fixed it. thanks nadeox :)
     
  6. carstar1212

    carstar1212
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    Aug 10, 2019
    Messages:
    99
    sadas.png
    i have same problem but ill try the nadeox method. also this is what my antivirus blocking
     
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