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Can't run the game on Windows 8.1

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by GINGANINJA323, May 25, 2014.

  1. GINGANINJA323

    GINGANINJA323
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    Joined:
    Nov 20, 2013
    Messages:
    5
    When i try to run the launcher on Windows 8.1 it tells my "This app can't run on your PC". Can anyone help me?:confused:
     

    Attached Files:

    • BeamNG Error image.jpg
  2. Dudlileif

    Dudlileif
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    Joined:
    Nov 7, 2013
    Messages:
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    I've had no problems at all with Win 8.1. I have turned off the UAC and the Smart screen-thingie though, so your pc might try to stop you from running the program if it doesn't trust the developer or something. Try running the updater.exe in your installation folder, where the launcher is, that could fix the problem or try disabling the uac and smart screen.
     
  3. Corvette82

    Corvette82
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    Joined:
    Apr 7, 2014
    Messages:
    68
    Yea I have Windows 8.1 and it works fine for me.

    Sent from my Droid Incredible 2 using Tapatalk 2
     
  4. SixSixSevenSeven

    SixSixSevenSeven
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    Sep 13, 2013
    Messages:
    6,958
    It should give a different error for UAC, in fact that error is the error usually reserved for non valid win32 binaries for the platform your system is currently running on, for example trying to run a THUMB_2 win32 binary or a unix executable. Should never have to come across that error except on windows RT which can't run x86 programs. That error also comes up the certificate is missing for that program but the certificate test is only performed under windows RT so again shouldnt be relevant here. Looking at the icons on that guys desktop, we can safely say its not an RT tablet :p





    I run the game on 8.1 fine. I would recommend downloading the new updater here: Updater-public-test
    Make sure its unzipped first of course.
     
  5. GINGANINJA323

    GINGANINJA323
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    Nov 20, 2013
    Messages:
    5
    Hey guys now trying to run the updater but i haven't got my serial code and their is no .txt file in the BeamNG directory. Anyone know where to find it?:confused:
     
  6. IBsenoj

    IBsenoj
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    Sep 28, 2013
    Messages:
    818
    serial here; LINK
     
  7. GINGANINJA323

    GINGANINJA323
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    Nov 20, 2013
    Messages:
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    Well, unfortunately i don't have the order ID either so i need to find that first before using it to get my serial code.
     
  8. Davidbc

    Davidbc
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    Mar 20, 2013
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    1,332
    contact support then.
     
  9. SixSixSevenSeven

    SixSixSevenSeven
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    Sep 13, 2013
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    6,958
    You don't need an order ID, that should show the serial associated with your forum account on that page. If it does not then you need to contact support.

    You won't have a serial.txt, that file is generated *by* the updater *after* you give it a serial. Its used for the updater to remember the serial code for next time.
     
  10. GINGANINJA323

    GINGANINJA323
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    Joined:
    Nov 20, 2013
    Messages:
    5
    Thanks for the help guys i just realised that the website was directing me to the wrong webpage.

    - - - Updated - - -

    I hate to say it but the game still doesn't work so i'll have to contact support but thanks so much guys for the help:D.
     
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