1. Trouble with the game?
    Try the troubleshooter!

    Dismiss Notice
  2. Issues with the game?
    Check the Known Issues list before reporting!

    Dismiss Notice
  3. Before reporting issues or bugs, please check the up-to-date Bug Reporting Thread for the current version.
    0.35 Bug Reporting thread
    Solutions and more information may already be available.

"Critical" performance issue: 64-bit disabled because of non-existent Lavasoft Web Companion

Discussion in 'Troubleshooting: Bugs, Questions and Support' started by sharkdidit, Mar 27, 2016.

  1. sharkdidit

    sharkdidit
    Expand Collapse

    Joined:
    Mar 27, 2016
    Messages:
    9
    I have 0.5.3.2 installed and it tells me under System Memory (RAM):

    "Critical: Not running 64 Bit version: Lavasoft Web Companion is installed. Please uninstall"

    I have checked, double-checked and triple-checked and do not have Ad-Award or any Lavasoft software on the machine. I confirmed the OS is 64-bit Windows 8.1 Professional.

    under Operating System (OS) it says:

    "Microsoft Windows 8.1 Professional"
    and
    "Warning: 64 bit version of the game recommended: running in x86 compatibility mode right now"

    How exactly does BeamNG.drive detect a Lavasoft installation?

    Thanks!
     
  2. Dudeman

    Dudeman
    Expand Collapse

    Joined:
    Jan 27, 2016
    Messages:
    424
    you may have the left over dll file in system32
    I forgot the name tho so @Nadeox1 may need to help you
     
  3. sharkdidit

    sharkdidit
    Expand Collapse

    Joined:
    Mar 27, 2016
    Messages:
    9
    Thanks, Dudeman. I found a couple of Lavasoft dlls in there and cleaned them off. 64 bit is now working. Thank you so much!
     
    • Like Like x 1
  4. Dylstergo

    Dylstergo
    Expand Collapse

    Joined:
    Jun 20, 2016
    Messages:
    1
    It won't let me uninstall the "LavasoftTcpService64.dll"
     
  5. torsion

    torsion
    Expand Collapse

    Joined:
    May 31, 2015
    Messages:
    1,600
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice